IT Service Engineer

We are on a mission to pioneer the world’s next era of play. As we grow across Europe and Latin America, we’re building The Playstack - the technology powering the next generation of sports, gaming, and fan experiences. Join us, and help make it the most widely used platform in the world! From operations, to marketing, to product, we are looking for talented people who will shape how millions of customers play, watch, and connect every day.

In this exciting time of scaling our product and innovating the company with new tools, we are looking for an IT Service Engineer to join our Bucharest office team! The person in this role will provide technical assistance to our users and staff, with duties such as ensuring optimal use of our hardware and software tools, enhancing system performance, but also standardizing and innovating our IT infrastructure through interesting projects.

What you’ll be doing:

• Independently executing IT support tasks and ticket resolution
• Managing user accounts and groups
• Administering company-used tools (Slack, Zoom, Notion, etc.)
• Supporting VPN configuration and basic scripting for automation
• Setting up and supporting workplace IT (meeting rooms, printers, event setups)
• Participating in IT projects related to process improvement and standardization
• Troubleshooting technical issues and escalating complex problems when necessary
• Basic procurement of IT equipment

What we are looking for:

• Hands-on experience with Google Workspace and IT systems administration
• Familiarity with cloud environments, preferably GCP
• Ability to prioritize and resolve support requests independently
• Knowledge of automation workflows (e.g., PowerAutomate, Zapier)
• Familiarity with tool configuration
• Experience with Okta
• Clear and proactive communication with team leads and engineering
• Fluent in English

Bonus points for:

• CompTIA A+ or similar certification
• Basic Project Management course

About Super

We are a global technology group, dedicated to building the future of entertainment and fan-centric experiences. With commercial markets in Brazil, Belgium, Poland, Romania, Greece and Serbia, and a network of offices across Spain, Croatia, Malta, Gibraltar, the Netherlands and the UK, we are a truly international organization. Our purpose at Super has evolved from sports and betting into creating the platform that stretches into the wider world of technology-driven entertainment. With a growing and diverse team of more than 5,000 people, we create immersive, responsible, and personalised experiences for millions of customers worldwide.

Shaping the Future of Play

Everything we do at Super is rooted in doing what is right: for customers, for each other, and for our long-term vision. Our Culture Manifesto is our North Star. It captures our purpose, mission, and the six core beliefs that shape how we think, make decisions, and act every day. Want to explore our culture in more detail? Visit our careers page: super.xyz/careers

Super is committed to the highest standards of compliance, safety, and responsibility. As such, we are active members of the International Betting Integrity Association (IBIA) and the European Gaming & Betting Association (EGBA).

At Super, we operate as a high-performing team. We hire and grow talent based on ability and potential, regardless of background and identity because we know diverse perspectives, drive better performance.