TikTok Account Manager

The Business:

Nigel Wright are working exclusively with a European ecommerce/tech driven business. With a focus on global reach and local impact, our client empowers brands to expand digitally through adaptive, tech-driven solutions. Their services span strategy, execution, and marketplace management, with forward-thinking companies to drive sustainable success and innovation in online retail.

This is a growing business with huge potential for tech savvy individuals to join at an exciting time.

Brand new role with the opportunity for progression.

The Role:

Key Responsibilities:

Client & Partner Management:

Act as the main contact for brands, TikTok Shop reps, and creator agencies. Coordinate between suppliers, internal teams, and TikTok Shop.

Campaign Strategy & Execution:

Plan and run promotional campaigns aligned with platform events. Lead content creation with creators and agencies. Manage product selection, pricing, and merchandising.

Growth Levers Activation:

Drive performance across TikTok Shop’s key areas: Ads, Affiliates, Content, and Lives. Recruit and brief creators and affiliates. Support live shopping events.

Performance & Reporting:

Monitor KPIs (sales, traffic, conversion, ROI). Deliver insights and reports to improve campaign effectiveness and shop health.

Marketplace Coordination:

Align TikTok efforts with broader eCommerce strategies (Amazon, eBay, retailer.com). Ensure consistent product content and efficient fulfilment.

The Person:

You will be a strong communicator, organisation is key, stakeholder management and the ability to build relationships will be a fundamental part of this role.

You will enjoy the account management side of the role alongside, inventory control, range development and promotional planning.

This is a business going through a lot of change and you will be expected to work at pace, be dynamic in your approach and enjoy working in an evolving environment.

Previous TikTok Shop experience is a real advantage.

We are looking for a creative individual that has the appetite to develop commercially.