Account Manager - Public Sector (National)
Indexed description
You Will Be Responsible For The Following
Leads Generation
- Prospects for potential projects/programs with National Government Agencies and/or Government Owned and Controlled Corporations using various direct methods such as cold-calls and face to face meetings, and indirect methods such as networking
- Conducts presentations to managers and decision makers
- Influences the inclusion of GCash services in the project’s/program’s construct
- Scopes and understands the key policies and processes in the government on digital payment adoption
- Creates reference/communication materials that can be shared to target new government partners to promote and clarify the how’s of digital payment adoption
- Coordinates with internal teams to align execution requirements and timelines of projects
- Monitors and ensures the timely implementation of key public sector projects
- Responds and acts on the immediate resolution of escalated issues or challenges
- Responds to email within 24hours
- Returns calls and replies to SMS within 4hours
- Discerningly escalates unresolved or more complex concerns within 48hours except in critical cases wherein the IS should immediately be informed for proper handling.
- Ensures that partners/stakeholders updated on promos, new services, and tech updates
- Develops and maintains strong business relationships with key decision makers by establishing regular engagement meetings and activities
- Participates in industry events to build better engagement with partners and deeper understanding
- Submits complete and accurate reports on time (i.e. sales call plan, pipeline, accounts profile)
- Provides feedback on market trends, competitive threats, unmet needs, and opportunities to deliver greater value to customers
- Provide feedback to sales management on ways to decrease the sales cycle, enhance sales, and improve company brand and reputation
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