Director Salesforce for Technical Services

Job Description

We are seeking a Salesforce Director – Solutions & Solution Sales who combines deep Salesforce technical expertise with strong consultative selling and executive engagement skills. This role is ideal for a leader who can shape, sell, and oversee enterprise Salesforce transformation programs, Clients, and Delivery teams.

The successful candidate will act as a trusted Salesforce advisor to C suite and senior business leaders, leading solution strategy, pre sales engagements, and value based conversations, while also providing technical governance and oversight across programs.

Key Responsibilities

Manage Sales Funnel

 Generate proactive demand through solution led selling and other instruments

 Customer Liaison through Thought leadership led CXO engagement

 Own and manage Salesforce focused deals

 Identify new opportunities and work collaboratively across diverse global teams towards successful deal closure

Solution led Selling

 Leverage domain expertise to identify problems to solve across the Communications and Media Value chain

 Leverage technical expertise to identify solutions

 Be able to demonstrate solutions

Influence Partner Engagement

 Work with Salesforce on joint Sales pursuits, solution developments and marketing activities

Solution Selling & Pre Sales Leadership

• Lead end to end Salesforce solution selling efforts, including discovery, solution envisioning, value articulation, and deal shaping.
• Partner with Account Leadership to support qualified pipeline, proposals, RFPs, and executive presentations.
• Translate client business challenges into compelling Salesforce-led business solutions, clearly articulating ROI, transformation roadmaps, and success metrics.
• Serve as the primary Salesforce solution spokesperson in client workshops, executive briefings, and pre sales forums.

Solution Architecture & Technical Leadership

• Provide hands on leadership in designing enterprise scale Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, and relevant industry solutions.
• Guide architecture decisions covering Apex, Lightning Web Components (LWC), Flows, security models, integrations (REST/SOAP, middleware), data migration, and release management.
• Ensure solutions are scalable, secure, and aligned to business outcomes—not just technical implementation.

Qualifications

• Overall, 15-20 Years of IT Experience
• 5+ Years of experience in Salesforce Implementation Project
• Excellent understanding of Technology companies, Semiconductor, Professional Services & Manufacturing Industry CRM journeys
• 2+ years in CX Cons ulting working with Customers identifying and solving business problems
• At least 2 Large transformation experience in Hi-Tech or Manufacturing program involving multiple clouds within last 5 years with in-depth understanding of Industry domain and Trends.
• Knowledge of CPQ is needed. Commerce or Field service is a plus
• Ability to manage diverse team and project stake holders (Customer & TCS management, Salesforce)
• Ability to create new business opportunities across multiple industry domains
• Experience in working with team based in multiple time zones
• Bring in thought leadership and win deals through advisory engagements
• Innovation & Growth Mindset

TCS Employee Benefits Summary

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Salary Range: $147,000-$203,200 a year