Key Account Manager

Quad Lock is one of Australia’s fastest-growing companies and a certified Great Place to Work. Based in Melbourne, Quad Lock revolutionised the smartphone mounting game with our patented case-based mounting system. Originally launched in 2011, the Quad Lock range now includes mounts for Cycling, Motorcycling, Driving, Running, Marine and a range of Lifestyle options. To date, millions of Quad Lock products have been shipped to over 100 countries and sales continue to grow worldwide at a rapid pace.

About Our People 👥

At Quad Lock not only do we work hard and love what we do, we are also a great bunch of people with a diverse range of interests. We have keen cyclists and motorbike riders, runners and car enthusiasts (of course). But did you know we also have movie buffs, musicians and entrepreneurs, but most importantly we’re all super proud to be part of the Quad Lock team.

About The Role 🤔

We're looking for our next Key Account Manager who will be responsible for managing and growing Quad Lock’s key retail and distribution partners across key European Markets.

This role focuses on building strong, long-term relationships with key accounts, driving revenue growth, and ensuring effective execution of Quad Lock’s go-to-market strategy. You'll work closely with customers and internal teams to optimise product ranging, drive sell-through, and support new product launches.

Operating across multiple markets, this role is perfect for someone with strong commercial acumen, relationship management capability, and the ability to drive both account performance and in-market execution.

What You'll Do 🤝

Account Management & Growth

• Manage and develop key account relationships across key European Territories, delivering revenue and profitability targets
• Develop and execute strategic account plans to drive growth and long-term performance
• Secure product ranging and support new product launches across key partners

• Manage forecasting and inventory planning with key partners and internal teams
• Deliver accurate revenue projections and performance reporting
• Identify opportunities to improve sell-through and overall account performance

• Drive in-store and online merchandising execution, ensuring strong product visibility and alignment with Quad Lock brand standards
• Work with partners to optimise retail execution, product placement, and promotional activity
• Identify and support local market development opportunities, including retail activations, trade events, and partner-led initiatives

• Conduct product training and education sessions for key accounts and their teams
• Represent Quad Lock in-market through customer engagement, travel, and industry events
• Provide market, customer, and competitor insights to internal stakeholders

• Proven experience in key account management within a B2B environment, with a strong track record of driving growth
• Strong commercial acumen, with the ability to manage strategic accounts and deliver measurable results
• Excellent relationship-building and negotiation skills
• Strong analytical capability, with proficiency in Excel and/or Google Sheets
• Highly organised, with the ability to manage multiple markets and priorities
• Fluent in English & German or French (required)
• Proactive, results-driven, and accountable, with strong ownership of outcomes
• Attention to detail, with a focus on execution and maintaining brand standards in-market
• Willingness to travel frequently and work outside standard business hours as required

• Experience in Motorcycle, Cycling, Outdoor, or Automotive industries
• Experience working with distributors and large retail accounts
• Experience managing merchandising execution or in-store brand presence

At Quad Lock our customers mean the world to us but so does our team, by joining us you’ll be able to take advantage of the amazing perks we have on offer:

🌏 Flexible ways of working to support our hybrid working environment

🏃‍♀️ Health & Wellbeing allowance to invest in your wellbeing

📱 Technology allowance to stay connected

🧠 Dedicated learning & development allowance for continuous growth

🫶 Volunteer Leave to support causes you’re passionate about

🌐 Employee Assistance Program for team members and their families

You’ll join a highly cohesive vibrant and collaborative culture in a business where you can continue to build your skill set. This is a chance to grow and develop your career whilst working in an environment with like-minded colleagues that love what they do, encourage and promote innovation and bring a contagious energy to work every day!

Join the Team:

Quad Lock is an equal opportunity employer, committed to supporting a diverse and inclusive work environment. If you're looking to grow your career with us, we'd love to hear from you! Don’t be afraid to stand out, back your achievements and show us what makes you the best candidate for the role. Even if you don’t meet every single requirement, we encourage you to apply!

To apply, select the ‘Apply Now’ button below and tell us a bit about yourself, your experience and what interests you in the role.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.