Account Manager – Client Success

About the Role

VRIZE is seeking a relationship-driven Customer Success Manager to support and grow client partnerships within our technology services organization.

This is a great opportunity for someone early in their career who enjoys working with people, solving problems, and bringing structure to fast-moving environments. You will begin by supporting and strengthening existing client relationships, with a clear path to grow into account ownership, client presentations, and new business opportunities over time.

You’ll act as a key point of contact for clients, ensuring smooth delivery, strong communication, and long-term account success.

Work Model

Hybrid – 3 days onsite in Thousand Oaks, CA

What You’ll Do

• Build and maintain strong client relationships as a trusted day-to-day partner
• Coordinate with internal teams to ensure smooth project delivery and communication
• Track account health, including client satisfaction, timelines, and key deliverables
• Support regular client touchpoints such as status updates and business reviews
• Identify opportunities to strengthen and expand existing client relationships
• Proactively manage risks, solve problems, and ensure follow-through

What We’re Looking For

• 1–3 years of experience in a client-facing, coordination, or support role — or transferable experience from teaching, coaching, or similar roles
• Strong communication skills and confidence in client-facing interactions
• Highly organized with the ability to manage multiple priorities
• Relationship-oriented mindset with a focus on long-term partnership building
• Proactive, solutions-oriented approach to problem solving
• Detail-oriented with strong ownership and follow-through
• Curious and eager to learn, especially within technology services

Preferred Backgrounds

We welcome candidates from a variety of client-facing environments, including:

• Customer success or account coordination
• Project coordination or operations
• Hospitality or service-based roles
• Retail or client-facing management
• Healthcare or financial services administration

Success in This Role Looks Like

• Strong, trusted relationships with clients
• Consistent, reliable account delivery and communication
• High client satisfaction and retention
• Growth in account ownership and responsibility over time

Why Join VRIZE

• Competitive compensation with clear growth into account leadership
• Opportunity to break into the technology services industry
• High visibility with clients and leadership
• Collaborative, fast-moving environment with real impact

About VRIZE

VRIZE is a global digital and data engineering company helping enterprise organizations modernize, scale, and transform through technology. We partner with clients across retail, financial services, and healthcare to deliver solutions that drive growth and improve customer experience.