Account Executive, Commercial Services
Indexed description
With $370M in Series C funding and over $100M in ARR, we are scaling at lightspeed. Our 850+ teammates across 35 countries aren't just building software—they are leveraging cutting-edge AI to help hoteliers be the first to act. Tens of thousands of hotels across 185 countries trust Lighthouse to execute their commercial strategy, including every one of the top 15 global chains and thousands of independent hotels that consistently outperform their markets. With Lighthouse AI, the intelligence gets deeper. Decisions get smarter. Actions get faster. We help hoteliers be first to act.
Lighthouse Values: Our guiding light
We are Lumineers. Our shared values keep us on a collaborative path fostering a cultural and customer centric environment
- Pursuit of greatness: We’re innovators who care deeply about our customers’ success. Our team brings their best work, stays curious, and delivers excellence through attention to detail
- Meaningful work matters: We make every moment count by knowing what to deliver, why it matters, and how it drives Lighthouse forward
- Elevate each other: We don’t just work together - we grow together. What unites us is understanding each other as people and working toward shared goals
Job Details:
- 💼 Revenue Team
- 📍 Denver, CO
- 🕜 Full-time / Hybrid
- 💰 Compensation
- Salary Range: $70,000.00 - $80,000.00 + Commission ($120,000.00 - $130,000.00 OTE)
You will own a focused territory of premium independent hotels — boutique properties, luxury independents, destination resorts, and design-forward collections — closing 7–10 new CSS agreements per month through a combination of proactive outreach, relationship-building, and sharp consultative selling.
Where you will have impact:
Pipeline Generation & Territory Ownership
- Build and manage a focused pipeline of premium independent properties across North America, targeting boutique hotels, luxury independents, destination resorts, and influential single assets.
- Drive 7–10 new CSS agreements per month through proactive outreach, curated networking, industry events, and referral development.
- Identify and prioritize the right targets — properties without dedicated revenue management, those underperforming on direct bookings, or those navigating ownership/management transitions.
- Maintain accurate Salesforce records, pipeline hygiene, and forecasting discipline.
- Lead discovery conversations that uncover a property's commercial gaps, revenue goals, and operational constraints.
- Position CSS compellingly — connecting service tiers (Elite, Weekly, Bi-weekly) directly to each property's business mix, revenue scale, and strategic priorities.
- Deliver sharp demos, ROI narratives, and tailored proposals that resonate with Owners, GMs, and Revenue Directors.
- Navigate multi-stakeholder buying decisions with confidence, managing timelines and driving deals to close.
- Represent Lighthouse at key hospitality events, luxury travel forums, and independent hotel associations to build visibility and demand.
- Develop deep expertise in the independent hotel segment — understanding the commercial pressures, decision-making dynamics, and seasonal patterns that drive buying behavior.
- Share field insights with product and marketing teams to help shape CSS positioning, packaging, and go-to-market strategy.
- Lead with Strategic Revenue Analysis to provide immediate value and diagnostic baselines for potential partners.
- Position CSS as a total commercial solution that aligns hotel sales, marketing, and revenue departments toward a unified goal.
- Internal Collaboration: Partner with the Director of Onboarding and Operations Managers to facilitate seamless onboarding and ensure long term strategic alignment for every property.
- Revenue management strategy and pricing optimization
- Distribution channel management and digital marketing
- Content optimization and direct booking performance
- Competitive benchmarking and rate intelligence
- Ongoing commercial advisory and performance reporting
- Flexible time off: Autonomy to manage your work-life balance.
- 401k matching: Up to 4%.
- Health insurance: Two Blue Cross Blue Shield plans with 99% company contribution to the base plan and 75% for dependents and spouses, plus $25/month to HSA.
- Vision and Dental Insurance: Dental Buy-up plan option, 50% company contributions to premiums for both employees, dependents and spouses for both.
- Employee Assistance Program: 100% confidential and free.
- Employer paid Short Term Disability + $50,000 Life Insurance
- Parental leave: 12 weeks of company paid primary caregiver leave, 3 weeks of company paid secondary caregiver leave, $1,500 new parent bonus, and 4 week flexible return to work plan.
- Wellbeing support: Subsidized ClassPass subscription.
- Referral bonus: Earn rewards for bringing in new talent.
- 1-3 years of sales experience in hospitality technology, professional services, or hotel operations — with a strong preference for candidates who have sold into or worked within independent hotels.
- Hands-on understanding of hotel revenue management, distribution, and commercial strategy — you can have a credible conversation with a Revenue Director or GM from minute one.
- Proven high-velocity closing track record — you're comfortable managing a large pipeline and hitting ambitious monthly targets.
- Excellent discovery and consultative selling skills — you listen deeply, identify real pain, and connect solutions to outcomes.
- Self-starter mentality with strong organizational skills and CRM discipline (Salesforce preferred).
- Comfort navigating independent ownership structures and multi-stakeholder deals in high-touch environments.
- Passion for the independent hotel segment — you genuinely believe these properties deserve world-class commercial expertise.
Not ticking every box? No problem! We value diverse backgrounds and unique skill sets, and we encourage individuals from all walks of life to apply. If your experience looks a little different from what we've described, but you're passionate about what we do and are a quick learner, we'd love to hear from you!
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