Director of Strategic Accounts

Hayward Holdings Inc. (NYSE: HAYW) is the largest manufacturer of residential swimming pool equipment in the world, with a growing presence in the commercial pool market. Headquartered in Charlotte, North Carolina, Hayward designs, manufactures, and markets a full line of residential and commercial pool and spa equipment including pumps, filters, heaters, automation, lighting, and energy solutions.

We are seeking a Director of Strategic Accounts to lead our enterprise portfolio of the company’s largest and most complex customers. This is a senior leadership role with director-level scope, responsible for setting strategic direction, establishing executive governance, and driving coordinated cross-functional execution across multi-state platform accounts.

This role owns Hayward’s strategic accounts coverage model and outcomes, ensuring profitable growth, share protection, enterprise conversions, and long-term executive alignment.

Responsibilities

• Own strategy, growth plans, and governance for a national portfolio of large dealer groups, builder platforms, and private equity-backed operators.
• Serve as the executive point of contact for top-tier customers and lead quarterly business reviews.
• Drive enterprise conversion initiatives, national agreements, and standardized product placement.
• Lead complex negotiations while protecting margin and program integrity.
• Partner cross-functionally with Sales Operations, Customer Service, Marketing, Product, Technical Support, Quality, and Engineering to ensure consistent execution.
• Establish forecasting discipline, pipeline management, and account planning standards.
• Capture and translate customer insights into measurable improvements across the organization.
• Coach and develop Strategic Accounts Managers as the portfolio scales.

Qualifications

• 10+ years of experience in national accounts, strategic accounts, or enterprise B2B sales leadership.
• Proven ability to influence executive stakeholders across multi-location or platform-based organizations.
• Strong commercial acumen, including pricing, margin management, and enterprise negotiations.
• Demonstrated cross-functional leadership and operating cadence ownership.
• Experience managing large, complex account portfolios with national scope.
• High travel capability (70–80%).
• Strong CRM discipline and data-driven management approach.

Preferred: Experience in building products, technical B2B, channel sales, or related industries; experience developing account managers and scaling strategic coverage models.