Residential Account Manager
Indexed description
What You Will Do
- Review plans and bid documents for completeness and accuracy, clarifying details with builders as needed.
- Develop detailed scope sheets using product knowledge (materials, vendors, lead times, premium options, accessories, and installation requirements).
- Coordinate bid setup with the General Manager, confirming labor rates and margin requirements before submitting to estimators.
- Support the estimating and quoting process by answering estimator questions, reviewing completed estimates, and preparing final quote summaries for customer delivery.
- Manage follow-up and post-sale handoff, maintaining CRM updates, organizing Dropbox documentation, and ensuring a smooth transition to operations/account administrators.
- Industry Knowledge: Understanding of residential construction processes, siding materials, and installation practices
- Technical Skills: Ability to read and interpret construction plans and bid documents
- Communication: Excellent written and verbal communication skills; comfortable engaging builders and customers professionally
- Organization: Strong attention to detail with ability to manage multiple projects simultaneously
- Technology: Proficiency with CRM systems, Dropbox, and standard business software
- Customer Service: Professional demeanor with ability to build and maintain customer relationships
- 2+ years of experience in construction, estimating, or project coordination
- Knowledge of building materials, vendor relationships, and supply chain logistics
- Previous experience in a commission-based sales or sales support role
- Familiarity with residential construction practices in the North Carolina market
- Medical, Dental and Vision Insurance: Employer paid medical and dental insurance
- 401k with Company Match: Invest in your future self
- Compensation for this role is aligned with comparable positions and reflects experience, skills, and responsibilities.
- PTO: Accrual up to 2 weeks paid vacation and 10 paid holidays upon hire
- Career Development- On the job training and advancement opportunities
Job Posted by ApplicantPro
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