Sales Account Management for Solutions in the Cold Chain Market

The Account Manager is responsible for generating revenue and for developing and executing customer account plans. In this home-based role, you will sell global data visibility solutions, real-time IoT cargo monitoring, and temperature-monitoring devices that provide customized in-transit and storage solutions.

The Account Manager manages an existing customer base while driving new business development. Through a customer-centric approach, goal-oriented planning, and disciplined execution, you will deliver on revenue targets and build sustained success.

Role Priorities Include

• Customer-centric, consultative, solution-based sales approach
• Client engagement through face-to-face meetings
• Contract development and closing

Duties include, but are not limited to:

Achieve annual revenue budget goals and other sales metrics by:

• Identify and target new business opportunities within the Japan food and consumer & Industrial market.
• Target cold chain opportunities across local distribution channels—including wholesalers—and through to retail and foodservice customers.
• Deepen penetration within existing accounts and grow them to their full potential.
• Build strong relationships across the existing Japan food and consumer & industrial customer base.
• Develop and execute the sales plan and objectives for Japan’s food and consumer & industrial markets.
• Develop a thorough understanding of customer applications, challenges, and requirements.
• Manage opportunities effectively across the full sales cycle, including accurate activity tracking.
• Own the end-to-end client relationship, from initial engagement through contract implementation.
• Maintain a strong voice-of-customer focus by capturing customer feedback, anticipating needs, and coordinating with internal teams to support successful implementation and ongoing satisfaction.
• Operate effectively with limited resources and make sound business decisions on behalf of Sensitech.
• Manage time effectively to maximize sales productivity.
• Highly motivated to achieve challenging goals within tight timeframes.
• Provide sales activity reports and submit a weekly schedule outlining planned activities for the following week.

• Proactive self-starter with a strong track record of sales performance.
• Bachelor’s degree, or an equivalent combination of education and 8–10 years of sales-related work experience.
• Experience working within Japan’s food industry, including quality and distribution, or sales experience selling to the Consumer and Industrial market is strongly preferred.
• Ability to develop a strategic plan for the defined territory and execute tactically to exceed the territory’s financial goals.
• Ability to deliver compelling online presentations to prospective customers.
• Ability to multitask, prioritize, and manage time effectively to maximize sales productivity.
• Willingness and ability to travel at least 60% of the time.
• Strong English and Japanese communication skills (written and verbal).
• Ability to work collaboratively within the assigned group and cross-functionally.
• Ability to deliver solution-based presentations and product demonstrations to existing customers and new prospects.
• Comfortable with a compensation plan that includes a 40% variable (commission) component.
• Knowledge of professional sales approaches supported by proven sales training.
• Independent worker with strong interpersonal, organizational, and communication skills.

• The ability to present and demonstrate the benefits and value of Sensitech temperature-sensitive products and real-time solutions, including integrated data analytics solutions, to existing and prospective customers.
• Develop a territory sales plan/strategy and prepare critical account plans.
• Develop a solid understanding of customers’ temperature-sensitive applications, supply chain operations, requirements, and operational challenges.
• Drive customer-centric activities, including face-to-face customer meetings and measurable results.
• Drive new business development activities through effective planning and execution.
• Become knowledgeable about competitors operating in the region..

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