Technical Account Manager

🎬 We're hiring: Technical Account Manager (TAM) — MovieChainer

About MovieChainer

MovieChainer is the contract management SaaS built for the film and audiovisual industry — producers, distributors, and international sales agents.

Our platform centralizes everything that matters in rights management:

• Contracts
• Rights (territories, durations, media)
• Title catalogs
• Partners
• Revenues and financial obligations

Trusted by industry leaders like MK2, EuropaCorp, and Memento Distribution, MovieChainer has become an essential operating system for distribution and production businesses.

We recently launched MovieChainer 3 — a major new release that marks an exciting growth phase for the company, with strong momentum around client adoption and deployment.

🎯 The Role

We're looking for a Technical Account Manager to drive client success on MovieChainer 3 and make sure our platform delivers real, measurable value in their day-to-day operations.

This is a high-impact role — both hands-on and strategic — sitting at the intersection of clients, product, and tech.

🚀 What you'll do

1. Onboarding & Data Migration

• Analyze client data (Excel, legacy tools, etc.)
• Define mapping rules to MovieChainer's data model
• Lead or supervise data normalization
• Manage imports and validate data quality
• Train users and guide them through adoption
• Structure platform usage around each client's business needs

2. Client Success & Account Management

• Act as the main point of contact for your portfolio of clients
• Support daily platform usage
• Answer questions and unblock issues
• Ensure satisfaction and value realization

3. Cross-functional Coordination

• Bridge clients with product and engineering teams
• Surface use cases and feature requests
• Contribute to continuous product improvement

4. Process & Documentation

• Help shape and improve internal processes
• Build and maintain templates (imports, workflows, etc.)
• Contribute to our Help Center
  

🧠 Who we're looking for

Experience

• 2–4 years in a role such as Customer Success Manager (technical), Technical Account Manager, or Implementation / Onboarding Manager
• B2B SaaS background strongly preferred
• Genuine interest in film and audiovisual — or eagerness to dive into the industry quickly

Skills

• Comfortable working with data (Excel, CSV, etc.)
• Strong ability to grasp data structures and business logic
• Curious about modern tech tools (Cursor, Lovable, etc.)
• At ease in product-driven environments
• 👉 No need to be a developer or data analyst

Languages

• French: fluent / native
• English: professional fluency

Education

• Master's degree (business school, engineering, or equivalent) — or equivalent experience
• Comfortable navigating business, product, and data

Mindset

• Autonomous and accountable
• Analytical and rigorous
• Strong people skills and service mindset
• Resourceful problem-solver
• Agile and adaptable
  

🌿 What we offer

• Offices at Paris Belleville Innovation (20th arrondissement) — a vibrant coworking space with a large terrace
• Fast-moving startup environment
• Industry exposure, including events like the Cannes Film Festival, to meet clients and partners
• Meal vouchers (Swile)
• 50% public transport reimbursement (Pass Navigo)
• Health insurance (Alan)
  

🧪 Hiring process

Three steps:

1. Intro call with a team member
2. Case study + debrief
3. Final interview with one of the founding partners

📩 Interested? Reach out or apply directly.

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