Market Development Director ServiceNow

As a Market Development Director for ServiceNow, you will play a key role in shaping and accelerating Accenture’s ServiceNow business across the FBL Market Unit. You will act as a senior leader at the intersection of strategy, sales, and ecosystem orchestration, with a strong focus on origination and net new names.

Key responsibilities include:

Strategic Ownership: define, own, and execute the ServiceNow partnership and growth strategy across the Belux Market. Drive co-sell motions, go-to-market (GTM) alignment, and joint solution development in close collaboration with the Accenture ServiceNow Business Group and ServiceNow leadership.

Ecosystem & Partner Leadership: act as the primary interface between ServiceNow (sales leadership, partner, and technical teams) and Accenture client account leads. Build trusted, executive-level relationships to maximize joint value creation.

Pipeline & Revenue Growth: Drive joint pipeline generation, acceleration, and conversion, including complex and transformational opportunities especially for Belgium and Luxembourg. Animate industry-specific GTM initiatives and proactively identify whitespace opportunities.

Deal Shaping & Complex Sales: Identify complex business and technology challenges requiring deep understanding of client priorities, buyer needs, and ServiceNow-based solutions. Lead deal shaping, value storytelling, and executive-level positioning for high-impact pursuits.

Market Influence & Thought Leadership: Contribute to market positioning by promoting ServiceNow’s value beyond IT (enterprise workflows, business transformation, operational resilience, etc.), in alignment with Accenture’s broader transformation agenda.

Your Background

Minimum 10 years of experience in consulting, IT services, or professional services environments

Minimum 5 years of hands-on experience with ServiceNow, either as a Sales Executive, Solution Architect, Technical Architect, or in a comparable senior role

Proven track record in complex sales and business development within enterprise accounts

Demonstrated ability to originate, shape, and close large-scale deals

Prior experience managing annual sales quotas of $10M+ (or equivalent)

Ability to operate cross-functionally across sales, marketing, solutioning, and delivery teams

Strong strategic mindset combined with hands-on execution skills

Strong capability to engage and influence C-level and senior executive stakeholders at clients, ServiceNow, and Accenture

Industry expertise is a strong asset: A solid background within a specific industry, including exposure to multiple accounts in that industry, is highly valued to bring deep business and operational understanding.

Fluent in either French or Dutch and English. Proficiency in the other national language is a strong plus

Our Offer

Accenture is an incredible place to work - and keep learning. By joining us, you’ll become part of a global company with a world-class brand and reputation. Besides the work we do for our clients, we’re really proud of our vibrant, diverse workplace culture: we believe in openness and honesty, fairness and equality, common sense and realism. We want to get to know the real you and help you explore and grow - whatever it is you're great at. So you will always have lots of learning opportunities (formal and informal) to improve your role-specific skills and expertise.Besides our high-profile, challenging projects and our nurturing work environment, we offer excellent employee benefits, including:

20 + 12 holidays (Belgium) / 26 days of Holidays (Luxembourg)

Laptop and smartphone

Hospitalization insurance and extensive group insurance package

Bonus program

Training & learning opportunities

Different mobility options

Flexrewards: decide on your rewards package with our flexible benefits tool

Discount program: get discounts at your favorite (online) shops

Employee shares purchase plan

And many more!