Executive Account Assistant (Trade Show, Signage & Display Industry)

Company Description

Adler Display is a national leader in trade show displays, custom display environments, signage, and graphics. Established in 1937, the company has a long-standing tradition of creativity, quality, and exceptional customer service. Headquartered in Baltimore, Maryland, Adler Display provides a wide range of products, including trade show exhibits, permanent installations such as museum and lobby displays, and high-quality signage. With an on-site design and fabrication facility, Adler Display combines innovation with craftsmanship to deliver tailored solutions for a variety of industries.

Role Description

Adler Display is seeking a highly organized and proactive Executive Account Assistant to support our Account Executive and project teams in the signage, display, and branded environments industry.

This role is central to our client experience and project execution—combining account support, marketing coordination, and light project management. The ideal candidate is detail-oriented, client-focused, and thrives in a fast-paced, design-driven environment.

This is an urgent hire with the opportunity to train directly with a senior team member prior to their retirement, ensuring a smooth transition into this key role.

Key Responsibilities

• Provide high-level support to the Account Executive, managing correspondence, tracking opportunities, and assisting with client communications
• Maintain CRM and internal systems, including customer records, project tracking, photo archives, inventory/exhibit tracking, and lead source tracking
• Process orders, issue order confirmations and deposit invoices, and monitor project status from kickoff through completion
• Serve as a key point of contact for clients—answering questions, providing product information, and ensuring a high level of service
• Develop quotes for standard signage and display products and coordinate with Project Managers on custom and complex project proposals
• Support marketing and business development efforts, including lead research, proposal follow-up, and referral development
• Assist with the creation of client presentations and proposals (PowerPoint, Canva, PDF formats)
• Coordinate scheduling for meetings, site visits, and internal project discussions
• Participate in biweekly marketing meetings and assist with social media content and campaign coordination
• Collaborate with Project Managers, designers, and production teams to support project execution and deadlines
• Greet and assist incoming clients and calls in a professional and welcoming manner

Qualifications

Required

• 2+ years of experience in an administrative, account support, or client services role
• Strong organizational skills with the ability to manage multiple priorities simultaneously
• Excellent written and verbal communication skills
• High attention to detail and follow-through
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Ability to quickly learn new systems and workflows

Preferred

• Experience in the signage, display, exhibits, environmental graphics, or design/build industry
• Familiarity with project coordination or working with production teams
• Experience with CRM systems,
• Basic knowledge of marketing tools such as Canva or PowerPoint

We're Looking For

• A proactive, solutions-oriented mindset
• Strong sense of ownership and accountability
• Ability to thrive in a fast-paced, collaborative environment
• Interest in design, branding, or the built environment
• A team player who is willing to jump in where needed

Why Join Adler Display

• Direct training and mentorship from an experienced team member
• Opportunity to step into a high-impact, central role within the company
• Exposure to a wide range of signage, branding, and environmental graphic projects
• Collaborative, creative team environment

Compensation & Benefits

• Pay $50,000-60,000 a year (full time)
• 401(K)
• Health Insurance
• Paid time off (vacation and sick leave)
• In-Person work setting