Director, Retail Sales

Are you a strategic sales leader who thrives on building high-value partnerships, driving revenue growth, and expanding market opportunities? Join Pasha Hawaii Holdings, LLC as Director, Retail Sales, where you will lead national account growth initiatives, strengthen customer relationships, and shape sales strategies that drive long-term business success.

This is a high-impact leadership role responsible for driving profitable sales growth, developing strategic account relationships, and leading complex commercial negotiations within the transportation and container shipping industry. You will collaborate with pricing, logistics, operations, and executive leadership teams to expand market presence and deliver long-term business success. If you thrive in a fast-paced environment where strategy, relationship management, and operational excellence come together, this opportunity offers the platform to make a lasting impact on a nationally recognized organization.

Lead, Grow & Expand Strategic Retail Partnerships

Drive enterprise sales performance while building long-term customer success.

• Drive Revenue Growth: Achieve monthly, quarterly, and annual volume, revenue, and profitability objectives through strategic sales execution
• Lead Strategic Account Management: Manage complex retail and national accounts while strengthening executive-level customer relationships
• Develop Sales Strategies: Create and execute short- and long-term sales plans aligned with divisional and enterprise growth objectives
• Own the Full Sales Cycle: Lead prospecting, customer engagement, pricing discussions, negotiations, and contract execution
• Expand Market Opportunities: Identify and secure target accounts aligned with transportation and supply chain profitability strategies
• Represent the Business: Deliver customer presentations, participate in trade shows, and conduct operational tours to support business development

Partner across the business to optimize growth, pricing, and customer solutions.

• Lead Commercial Negotiations: Negotiate pricing structures, commercial agreements, and multi-year contracts
• Analyze Revenue Impact: Evaluate short- and long-term impacts of pricing strategies and market conditions
• Collaborate Cross-Functionally: Work closely with Pricing, Logistics, Operations, Shared Services, and leadership teams to support customer success
• Develop Strategic Account Plans: Build account-specific growth strategies to ensure consistent revenue and volume expansion
• Support Sales Initiatives: Guide account managers and sales teams on customer strategy, profitability analysis, and competitive positioning
• Manage Forecasting & Reporting: Develop monthly, quarterly, and annual forecasts, pipeline reports, and sales performance presentations

Create sustainable partnerships and operational alignment that support long-term success.

• Strengthen Executive Relationships: Build trusted partnerships with key decision makers and senior customer stakeholders
• Lead Knowledge Transfer: Maintain detailed account documentation and coordinate smooth account transitions when needed
• Train Operational Teams: Support Shared Services and Operations teams with customer requirements, contract details, and onboarding needs
• Utilize Business Intelligence Tools: Leverage Salesforce and reporting tools to manage sales performance, customer activity, and forecasting
• Mentor & Support Teams: Provide guidance and leadership to account managers and inside sales teams on strategic accounts
• Drive Continuous Improvement: Identify opportunities to improve sales processes, customer experience, and operational collaboration

You combine strategic sales leadership with deep transportation industry expertise and a customer-first mindset.

• Bachelor’s degree in Marketing, Business Management, or related field, or equivalent experience
• MBA strongly preferred
• 10+ years of progressively responsible commercial account management experience
• Required experience in container shipping sales and transportation or supply chain management
• Experience leading, mentoring, or managing account managers preferred
• Valid driver’s license with acceptable driving record required
• Transportation Worker Identification Credential (TWIC) required

You are strategic, relationship-driven, and focused on delivering measurable business growth.

• Advanced negotiation and contract management expertise
• Strong understanding of transportation, shipping, and commercial sales strategy
• Ability to analyze market trends and drive multi-year growth initiatives
• Strong leadership skills with ability to influence and motivate teams
• Excellent verbal, written, and presentation communication skills
• Proficiency with Salesforce, Business Intelligence tools, and Microsoft Office applications
• Strong problem-solving and decision-making capabilities
• Committed to modeling The Pasha Way: Excellence, Honesty & Integrity, Innovation, and Teamwork

This role sits at the center of strategic growth and customer engagement for one of the nation’s leading transportation and logistics organizations. At Pasha Hawaii Holdings, LLC, you’ll have the opportunity to influence enterprise growth strategies, build impactful national partnerships, and collaborate with senior leaders across the business. You’ll be part of a company that values innovation, operational excellence, and teamwork while empowering leaders to drive meaningful business results and long-term customer success.

Work Environment

Corporate office environment with up to 40% travel to U.S. locations, including Hawaii.

Ready to Make an Impact?

Bring your strategic sales expertise, leadership, and relationship-building skills to Pasha Hawaii Holdings, LLC and help shape the future of transportation and logistics growth.

Screening Requirements

Background Checks

Driving Record Review

The information included in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive or exhaustive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

The salary range listed is based on the geographic zone associated with this role: SEAL BEACH, CA. If you are applying to work from a different location, the salary range may vary to align with the cost of labor and market conditions in that area. For applicants from other zones, we encourage you to reach out to us to confirm the relevant salary range for your specific location. Starting pay will be determined by job-related factors including experience, education, and business needs and may be modified at any time.

Zone 2: $160,000 - $180,000

This job is also eligible for participation in an Incentive Plan with a target payout based on eligible compensation and corporate/individual performance goal attainment.

Annual Incentive Opportunity: 20% eligible compensation

The Pasha Group family of companies are EOE/AA Employers - Minority/Female/Veteran/Disabled/and other Protected Categories