Key Account Manager
Indexed description
Responsibilities
(To perform within this position successfully, the incumbent must be able to perform each essential duty satisfactorily. Other duties may be assigned.)
- Serving as the primary contact for assigned OEM accounts, building and maintaining strong multi‑level customer relationships.
- Driving expansion of Mobis’ electronic technologies (ePT, Lighting, Chassis, HUD, IVI, ADAS) within assigned accounts, with emphasis on Stellantis N.A.
- Developing and executing accounts specific strategies to grow existing business and secure new program awards.
- Coordinating cross‑functional teams (engineering, operations, quality, program management) to ensure seamless customer experience and program execution.
- Monitoring account health metrics such as on time delivery, quality performance, and customer satisfaction; proactively addressing issues and implementing corrective actions.
- Identifying and pursuing new business opportunities by understanding customer roadmaps, product strategies, and emerging needs.
- Preparing and delivering customer presentations and business reviews that communicate Mobis’ value proposition.
- Tracking and reporting on sales pipeline and forecasts for assigned accounts.
- Staying current on industry trends and competitive activities affecting assigned accounts.
- Negotiating commercial terms for new programs in collaboration with senior leadership.
- Ensuring timely and accurate communication between customers and internal stakeholders.
- Supporting resolution of customer concerns by engaging appropriate functional teams and driving accountability.
- Participating in customer meetings and technical reviews including strategic planning sessions.
- Maintaining detailed account plans including organizational structure, decision‑making processes, and relationship mapping
Qualifications
(The requirements listed below are representative of the knowledge, skills, and/or ability required and preferred for this position.)
Required Education & Experience
- 7–10 years of automotive industry experience with a proven track record in OEM account management or sales.
- Stellantis experience highly preferred.
- Bachelor’s degree in business, Engineering, Sales, Marketing or related field; master’s degree is a plus.
- Experience with Global Tier 1 suppliers in customer‑facing roles.
- Established relationships with OEM purchasing and engineering teams, especially within Stellantis.
- Strong technical aptitude in automotive systems, electronics, ADAS, and electrification.
- Strong relationship‑building skills with the ability to develop trust and credibility at all customer levels.
- Results‑oriented mindset with proven ability to achieve sales targets and business objectives.
- Excellent communication and presentation abilities, both written and verbal.
- Strategic thinking paired with strong execution skills.
- Problem‑solving mindset with ability to navigate complex situations and create win‑win outcomes.
- Self‑motivated and capable of independent work while also being a strong team collaborator.
- High emotional intelligence with adaptability to different situations and personalities.
- Strong organizational and multitasking skills with ability to manage multiple priorities and deadlines.
- Proficiency in CRM systems and business tools including Microsoft Office and analytics platforms.
- Willingness to travel 30–40% to customer sites and company facilities.
- Be a team player.
- Have great attention to detail.
- Strong verbal and written communication skills.
- Be reliable (with reliable mode of transportation.)
- Occasional international travel
- Frequent local travel
- Ability to sit for extended periods, use a computer and phone daily, and occasionally lift up to 10lbs.
- A typical work week is 40 hours/week.
- Working hours for employees are flexible with a typical day starting 7am- 9am M-F.
- Office work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements.
Create a free Caio profile to unlock more results and save your role and location preferences.
Unlock free search