Account Executive - Hospitality and Interiors

Location: Cincinnati, OH

Employment Type: Full-time, In-Office

Compensation: $70,000–$80,000 base salary + bonuses

Planes Companies and GWS is seeking an experienced Account Executive to own and grow key client relationships across our hospitality and interiors business lines. This role is ideal for a relationship-driven sales professional who thrives on account expansion, long-term partnerships, and delivering solutions that drive measurable value for clients.

If you enjoy managing complex accounts, uncovering growth opportunities, and collaborating with internal teams to deliver exceptional service, we want to hear from you.

What You’ll Do

• Own and manage assigned client accounts with full accountability for customer satisfaction, retention, and revenue growth
• Serve as the primary point of contact for clients, managing project intake and ongoing communication
• Identify opportunities to expand services, increase account penetration, and drive incremental revenue
• Develop and execute account plans aligned with client goals and company capabilities
• Lead regular client meetings and business reviews to assess performance and propose additional solutions
• Partner closely with internal teams including estimating, project management, and coordination to ensure high-quality delivery
• Translate client needs into actionable internal plans and ensure successful execution
• Monitor account performance metrics and drive continuous improvement
• Support onboarding of new clients and stabilization or redevelopment of existing accounts
• Proactively resolve client issues and maintain strong, trust-based relationships
• Maintain accurate account documentation, forecasts, and pipeline activity in CRM systems
• Represent Planes Companies / GWS at client meetings, industry events, and conferences

• Bachelor’s degree in Business, Operations, Project Management, or a related field preferred
• 2-4 years of progressive experience in account management, sales, or customer relationship leadership
• Experience in hospitality, interiors, construction, furniture, healthcare, or logistics strongly preferred
• Proven ability to build and expand long-term client relationships, including senior-level stakeholders
• Strong sales mindset with a customer-first approach
• Excellent communication, negotiation, and presentation skills
• Ability to manage multiple priorities in a fast-paced, in-office environment
• Strong financial acumen, including budgeting, forecasting, and revenue management
• Proficiency with Microsoft Office and CRM systems (Salesforce preferred)
• High ethical standards and commitment to professional growth

• Full-time, in-office position based in Cincinnati, OH
• Occasional travel to client locations, job sites, and industry events
• Ability to navigate office, industrial, and active project environments as needed
• Valid driver’s license required

• Competitive base salary of $70,000–$80,000 plus bonuses
• Medical, dental, and vision insurance; HSA with company match
• 401(k) with company match
• Paid time off, sick time and paid holidays
• Opportunities for professional development and career growth

Planes Companies and GWS are built on strong relationships, operational excellence, and a commitment to delivering integrated solutions that help our clients succeed. We believe in empowering our team members, investing in their growth, and creating lasting partnerships with our customers.

Apply today to join a team where your relationships, drive, and expertise truly make an impact.