Enterprise Account Manager

About Mosai

Mosai™ is the intelligent care coordination platform that brings together the fragmented pieces of healthcare into a clear, connected picture. Like a mosaic, our platform unites data, people, and processes so providers can make better decisions, coordinate care in real time, and deliver improved outcomes. With Mosai, home-based care organizations can thrive in value-based care while giving every patient the right care, in the right place, at the right time. Learn more at https://www.mosai.com/

Position Summary

The Enterprise Account Manager owns post-sale growth and retention, driving expansion and renewals within complex accounts by embedding Mosai as a strategic platform.

Job Duties

• Manage renewals and expansion across portfolio of Enterprise accounts
• Drive cross-sell opportunities across Mosai solutions
• Develop and execute multi-year account plans and growth strategy
• Maintain and expand executive relationships
• Identify and drive large-scale expansion opportunities by proactively prospecting within existing Mosai accounts
• Lead value-based renewals and negotiations
• Partner closely with Customer Success to align on value and adoption
• Coordinate with Clinical Services and other internal roles to drive customer adoption and satisfaction
• All other job-related duties as assigned.

Minimum Requirements

• 5-10+ years in account management or sales in SaaS, healthcare technology, or related industries
• Experience managing high-volume account portfolios
• Strong organizational and prioritization skills
• Experience selling into home-based healthcare, the broader healthcare industry, or health technology organizations is strongly preferred
• Strong financial and value-based selling skills
• Strong communication skills
• Consistent quota attainment

Work Environment

• This role is preferred to be based in Nashville or Jacksonville, near Mosai's offices. Quarterly travel is required for sales team meetings and trainings.
• Travel required to clients, conferences, and prospects as needed.

Physical Demands of Our Work Environment

• This position uses a computer and other office equipment as needed to perform duties. The in-office noise level in the work environment is typical of that of an office. Frequent interruptions may be encountered throughout the workday.
• The employee is required to either stand or sit, talk and hear frequently required to use repetitive keying or hand motions.
• The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mosai is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status, If you are unable to submit an application because of a incompatible assistive technology or disability, please contact us at [email protected]. We will make every effort to respond to your request for disability assistance as soon as possible.

Mosai is an E-verify employer. Your eligibility to work in the United States will be verified through the E-verify system if you apply and are selected for a position.