Account Manager

About Us

At EBM Group, we believe that when good people come first, great things happen. Celebrating our 50th year in 2025, we are one of Australia’s leading privately owned insurance and risk management organisations, providing broking, underwriting, and risk solutions for businesses and individuals nationwide.

Our vision is simple: To make every relationship count. That is why everything we do - from EBM Insurance & Risk and EBM RentCover to CoverLink and EBM CoverLink - is grounded in care, expertise, and integrity. We put people first, building trust, enhancing connection, and helping Australians protect what matters most.

Join us and be part of a team where human values, optimism, and relationships come first. Because when you thrive, so do the people and communities we serve.

The Opportunity

We are seeking a professional and outcomes driven, experienced Account Manager or Executive Account Manager with construction insurance experience to join our Sydney team. The successful candidate will be responsible for maintaining an existing portfolio of construction, marine and other clients. The successful applicant will find themselves in an organisation and role that offers:

• The ability to influence outcomes that maximise the potential for long term relationships by providing professional advice and recommendations to clients
• Support to the management of the business unit with an emphasis on profitable growth
• A team orientation, working effectively with others to accomplish goals
• An open and transparent culture of compliance and risk accountability

There's real work to be done. You will:

• Effectively manage end to end client relationships including policy renewals and claims
• Provide high quality, accurate and thorough advice and solutions to clients
• Maintain a sound knowledge of the businesses and industries of your clients to ensure their needs are protected at all times
• Mentor and develop junior members of staff

About You

This is a fast paced, client facing role. With a comprehensive level of prior insurance broking experience, you’ll be looking for a unique opportunity to grow your career in our results focused environment. As an enthusiastic team player who understands the power of exceptional client service, you’ll offer:

• Experience with a diverse range of either Corporate or SME Commercial clientele in a client facing position
• A solid level of construction experience combined with the ability to take on other clients and product classes such as marine and/or financial lines
• An analytical mind and evidence of well-developed problem solving and interpretation abilities
• Superb client relationship management and a flair for business development
• Confident inter-personal and presentation skills and demonstrated negotiation abilities
• Tier 1 qualification and ideally have completed or be working towards your Diploma IB

Culture and Benefits

EBM values our team members and offers generous benefits that make EBM a great place to work.

Health and Wellbeing

• Access to EBM's Employee Assistance Program that provides anonymous counselling services to all team members
• Flexible working arrangements to help you achieve balance between work and personal commitments
• Access to leave such as ‘Me Day’, Pet Leave and purchased leave.
• Free annual Flu vaccinations
• Body and Mind Allowance providing financial support towards your chosen fitness and activities

Social and Community

• EBM recognises the incredible achievements of our team members with a ‘Values’ award program to celebrate those who stand out for exhibiting our values
• EBM provides opportunities for you to participate in charity events and programs that support our local communities
• The EBM Social Club hosts a range of extra fun events throughout the year

Discounts and Other Benefits

• Our Salary Continuance Cover provides a valuable financial safety net to team members and their families in the event you are unable to work due to illness or injury
• Discounts on your personal insurances
• Referral rewards for team members who successfully refer people to roles at EBM

How to Apply

If you want to be part of a values driven, supportive and friendly work environment, please click on the Apply Now button and attach your covering letter and resume. Applicants must have unrestricted working rights in Australia to apply for this role.

If you would like more information on this role, please call Tania Rogers on 0472 512 116.