Account Executive

Job Title – Account Executive

Salary - £40,000

Contract Duration – 6 months contract inside IR35 (potential for extension)

At Deloitte and specifically within our team, client relationships are our top priority. We’re looking for a dedicated and personable Account Executive to maintain client accounts and serve as our main point of contact. The ideal candidate will have a passion for working with a range of clients and a drive for providing exceptional customer service. They will also be responsible for ensuring sales growth whilst maintaining strong stakeholder management.

Objectives of this role

• Serve as the main point of contact in all matters related to client concerns and needs
• Build and strengthen client relationships to achieve long-term partnerships
• Maintain accurate client records, keeping track of any contract updates and renewals
• Work with the sales development representatives (SDR) and other internal team members to develop strategic marketing plans and ensure KPIs are being met and the team is driving sales forward
• Develop a thorough understanding of customer products and service offerings to better upsell and cross-sell to clients
• Motivate, mentor and lead a team of SDR’s to best generate leads and drive sales

Responsibilities

• Manage and maintain strong stakeholder relationships
• Handle inquiries and requests from customers and address their needs
• Stay on top of accounts / account, making sure they receive services that are within their budget and meet their needs
• Meet regularly with other team members to discuss progress and find new ways to business develop and increase growth
• Generate progress reports for clients and senior leaders within the organization
• Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
• Lead on daily sales meetings and set achievable targets for the team
• Conduct ROI data analysis

Required Skills And Qualifications

• Minimum 3-4years professional experience in a corporate or agency sales role
• Technical skills to understand and propose products or solutions by focusing on the client’s requirements
• Proven ability to hit sales targets, bring in new business and build and sustain good business relationships
• Experience negotiating and executing deals
• Strong understanding of market mapping, psychographics and an ability to demonstrate entrepreneurial flair
• Experience working towards KPI’s and ability in setting them too
• Ability to multitask and juggle several responsibilities simultaneously
• Strong experience navigating CRM’s and Sales Intelligence Platforms
• Strong written and verbal communication skills
• Ability to build relationships well
• Excellent organizational skills and attention to detail

Preferred Skills And Qualifications

• Experience having worked in a similar corporate sales role
• University degree / equivalent
• Created strong network through previous professional experience

Others

• Must be based in the UK
• London office attendance expected 2-3 times a month
• Mon-Friday 9am – 5pm