Account Manager/Sales Support

Location: Sheffield, UK

Salary: £28,000 + bonus

Job Type: Full-time, Office Based

About The Role

Our dynamic client is seeking a motivated and customer-focused Account Manager/Sales Support Coordinator to join their internal client support team. This role is crucial for building, managing, and maintaining strong customer relationships, as well as overseeing day-to-day operations to ensure service levels and financial targets are met.

Key Responsibilities

• Serve as the primary point of contact for an assigned customer portfolio.
• Collaborate with internal stakeholders to provide timely delivery status updates.
• Communicate updates to customers via phone and email.
• Manage the full customer service cycle, ensuring compliance at all times.
• Provide a variety of quotes tailored to customer requirements in a constantly evolving environment.
• Manage credit limits, ensuring appropriate levels and supporting debt recovery.
• Proactively resolve problematic tasks in a timely manner.
• Engage with existing customers to generate income.
• Respond promptly to customer problems or concerns within required turnaround times.
• Undertake additional duties as assigned by management, commensurate with the role.

You Will

• Have excellent communication skills (both written and verbal).
• Enjoy working in a fast-paced environment.
• Possess a keen eye for detail.
• Be proactive in your approach from quote to fulfillment.
• Enjoy being a part of a vibrant culture.

Benefits

• Generous starting salary of £28,000pa.
• 33 days holiday including bank holidays.
• On-site parking.
• Career development.

If you’re interested in learning more about this opportunity, please get in touch with either Craig or Carl or click apply now. Ranson Barnes Recruitment Ltd is an equal opportunities employer and is acting as an Employment Agency in this instance.