Account Executive

About ADA

ADA is the Data and AI Experience Company. Present in 14 markets globally, we build intelligent experiences that power enterprise growth, spanning identity and authentication, personalization, commerce, and data & AI foundations; where every touchpoint earns trust, every interaction creates value, and every decision runs on real-time intelligence, so enterprises can stay ahead and deliver measurable outcomes. Our mission is to build the world's most intelligent growth platform for every client we serve. We work with over 1,500 global brands across CPG, Retail, Telco, BFSI, and Healthcare.

Roles & Responsibilities:

• Client facing – accountable for Brand overall satisfaction
• Monthly campaign discussion with Brand
• Moderate livestream session:

Ø Handle livestream supporter scope including: manage samples sending from clients to studio, organize samples/deals before, during and after live, pin deal, support host during live, check live comments, answer FAQs, note orders, stock flag and capture performance dashboard for brand

• Ensure visual assets for all various mini campaigns are ready to be passed on
• Understand all details on promo mechanic – which are focused SKU, what items are included in each focused sets, what are the GWPs entitled for each tiering
• Analyze performance metrics and adjust content strategies to improve engagement and reach
• Understand Brand Guideline, Do’s and Don’ts and Product information (KT workshop / meeting needs to be arranged)
• Develop detailed brief deck for livestream/video production request from brands

Ø Which background/concept to use when

Ø Where are all the finalized visuals

Ø What promo for each campaign

Ø What SKU to push for each campaign

• Manage all enquiries / questions / complaints from Brand (except technical issues during livestream)
• Ways to improve livestream sales, engagement rate, watch time, conversion rate & quality
• Work with Content Creator for the latest TikTok trends and incorporate them into our content strategy
• Work with Content Creator to propose ideation to brands with a combination of branded content, product focused, latest trend, UGC etc
• Analyze performance metrics and adjust content strategies to improve engagement and reach
• Work with Content Creator to ensure all content is consistent with our brand voice and guidelines.
• Data Extractions & Analytics
• Brand Performance Tracking & Host Performance Tracking
• Monthly Business Review

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Unfortunately, we are only able to contact shortlisted applicants. We encourage you to continuously visit our website www.adaglobal.com for regular updates on available roles

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