Business Development Representative-- Middle/East TN

Job Title: Business Development Representative

Department: Business Development

Reports to: VP of Business Development

Job Summary

The Business Development Representative (BDR) serves as a key liaison between our Marketing and Sales teams, playing a vital role in driving organizational growth. This position is responsible for identifying and pursuing new business opportunities, building and maintaining strong relationships with potential referral sources and partners, and supporting overall market expansion efforts within the behavioral health space.

While this is a remote position, candidates must reside in Middle or East Tennessee, with a strong preference for those located in East Tennessee, to support regional relationship-building and market presence.

Duties/Responsibilities

• Qualify leads from marketing campaigns as sales opportunities
• Contact potential clients through cold calls and emails
• Present our company to potential clients
• Identify client needs and suggest appropriate products/services
• Customize product solutions to increase customer satisfaction
• Build long-term trusting relationships with clients
• Proactively seek new business opportunities in the market
• Set up meetings or calls between (prospective) clients and Account Executives
• Report to the Business Development Manager on (weekly/monthly/quarterly) sales results
• Stay up-to-date with new products/services and new pricing/payment plans

Required Skills/Abilities:

• Proven work experience as a Business Development Representative, Sales Account Executive or similar role
• Hands-on experience with multiple sales techniques (including cold calls)
• Track record of achieving sales quotas
• Experience with CRM software (e.g. Salesforce)
• Familiarity with MS Excel (analyzing spreadsheets and charts)
• Understanding of sales performance metrics
• Excellent communication and negotiation skills
• Ability to deliver engaging presentations

• BA degree in Marketing, Business Administration or relevant field Knowledge of social and cultural influences that impact mental health
• Maintain all licenses and certifications as required of the position
• Treat others with respect, inspire trust in your work, and uphold organization mission, values, and vision
• Proficient in the English language, both in writing and speaking and able to communicate clearly to staff, clients, families, and other healthcare professionals

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.

Working Conditions And Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually moderate.
• Position is required to work in indoor and outdoor environments as needed. Potential exposure to aggressive situations.
• Potential exposure to airborne/bloodborne pathogens and other potentially infectious diseases.