Internal Sales Account Manager

Benefits:

• Bonus based on performance
• Health insurance
• Training & development

The Internal Sales Account Manager will play a key role in supporting and driving sales growth by managing existing customer accounts, coordinating with the external sales team, and proactively developing new business opportunities. This role is office-based and requires strong organizational skills, consistent follow-up, and effective communication with customers and internal stakeholders.

Key Responsibilities 2. Sales Support & Lead Follow-Up 3. Order Management & Coordination 4. Marketing & Materials Distribution Required Skills & Qualifications Work Environment

• Account Management
• Manage and maintain relationships with existing customers
• Follow up on ongoing orders and ensure timely reordering
• Monitor customer activity and identify opportunities for growth
• Provide excellent customer service and resolve inquiries efficiently
• Work closely with the sales team to follow up on new leads
• Conduct outbound calls to prospective customers to introduce products and schedule meetings
• Qualify leads and coordinate handoff to external sales representatives when needed
• Process and track customer orders in coordination with operations
• Ensure accurate and timely communication regarding order status
• Support sales team in achieving monthly and quarterly targets
• Send product information, marketing materials, and samples to customers and sales representatives
• Ensure all stakeholders have updated and relevant product information
• Proven experience in account management, internal sales, or customer service
• Strong phone sales and communication skills
• Highly organized and detail-oriented
• Ability to manage multiple tasks and follow up consistently
• Proactive, results-driven mindset
• Experience in healthcare, pharmaceuticals, or medical devices (preferred but not required)
• Full-time, office-based position in Aventura, Florida
• Collaborative work with internal sales and management teams