Senior Digital Account Manager

Job Title: Senior Digital Account Manager

Location: Marousi, Greece

Type of Employment: Full-time

NEMO Digital Business Agency is seeking a Senior Digital Account Manager to join its growing team.

About NEMO

NEMO is a digital business agency designing, delivering, and activating high-impact digital experiences and campaigns for leading brands. We offer integrated services and innovative solutions, combining strategy, creativity, data, and technology to drive measurable growth.

The Role

We are looking for a highly professional Senior Digital Account Manager with 5+ years of proven agency experience in the digital space, with strong expertise in building client relationships and delivering impactful digital strategies.

As a Senior Digital Account Manager at NEMO, you will be the primary point of contact for your clients, owning the relationship end-to-end and ensuring consistent delivery of high-quality service. You will lead digital strategy, coordinate cross-functional teams, oversee multiple campaigns, and present clear insights and recommendations. The core purpose of the role is to serve as a dedicated client account manager, responsible for managing day-to-day client relationships and ensuring a high standard of client service through continuous communication and coordination. The role focuses on identifying opportunities to enhance client outcomes and deliver sustained added value.

The ideal candidate is someone who thrives in an environment centered on deep, focused work and a strong understanding of their field, where quality and depth of execution are prioritised over pace.

What You’ll Do

• Communicate with clients accurately and efficiently to understand and fulfil their needs, while managing their expectations to ensure high levels of satisfaction and long-term relationships.
• Maintain a holistic view of each client account, proactively identifying growth opportunities (cross-sell, upsell, and service expansion) to maximize client value and long-term partnership potential
• Design & implement digital strategy according to the client's business goals and provide them with clear explanations of campaign performance metrics.
• Supervise the utilization of client digital touchpoints (websites, apps, lead generation forms, etc.)
• Coordinate cross-functional internal teams (creative, performance, content, tech) to ensure the smooth execution and timely delivery of all projects, in line with client objectives and quality guidelines.
• Manage client budgets effectively, ensuring spend is aligned with campaign objectives and priorities
• Act as the main liaison with external stakeholders and partners
• Develop and present innovative social and digital media strategies
• Formulate communication plans across Social Media, Branded Content, and Digital Media
• Oversee digital marketing campaigns across multiple platforms (Meta, Google, TikTok, etc.), ensuring alignment with client objectives, timelines, and budget parameters
• Own KPIs for your client account, ensuring weekly targets are tracked and achieved consistently
• Be responsible for monthly reporting, including creation, analysis, and actionable recommendations, while ensuring accurate and timely client invoicing on a monthly basis.
• Ensure all deliverables are aligned with client expectations, scope, and quality standards

What We’re Looking For

• 5+ years of experience in client/account management within a digital advertising agency (mandatory)
• A university degree in Marketing, Advertising, Business Administration, Science, Mathematics, or a relevant field will be considered an asset.
• Strong understanding of the digital marketing ecosystem (Meta, Google, TikTok, LinkedIn, etc.)
• A refined ownership mindset, enabling autonomous management of multiple deliverables with full accountability for quality, timelines, and results.
• Familiarity with analytics and reporting tools (e.g., Google Analytics, Adobe Analytics) and digital marketing platforms (e.g., email marketing) will be considered a plus
• Fluent in Greek (native level, both written and spoken) is mandatory, along with excellent command of English.
• Proficient in Microsoft Office and Google Workspace tools (Docs, Sheets, Presentations)
• Strong awareness of digital marketing trends and industry developments
• Analytical mindset with the ability to interpret data and translate it into actionable insights
• Proven experience in delivering and overseeing results across client accounts
• Strong communication and presentation skills, alongside well-developed listening and negotiation abilities, fostering effective engagement at all levels.
• Ability to manage priorities, work independently, and perform well under deadlines
• Detail-oriented with strong organizational and prioritization skills

What We Offer

• Competitive salary package based on experience

•Opportunities for professional growth and skill development

• Exposure to prestigious automotive brands and high-impact campaigns

• Structured working hours (Monday–Friday, 10:00–18:00)

• Modern office in Marousi with easy access via metro, suburban railway, and bus

• A work culture that values efficiency, clarity, and balance

How to Apply

If you are interested in joining our team, please send:

1. Your CV / Resume

Apply to: [email protected]

Subject Line: “Senior Digital Account Manager” – [Your Name]”