EasyVista Application Developer (ITSM / SQL / Web)
Indexed description
About the Role
We are looking for an Application Developer to support and enhance our EasyVista platform, a core system used to manage internal workflows, service requests, and business processes.
This role focuses on application configuration, SQL development, and web interface customization, working closely with business and IT teams to improve system functionality and performance.
What You'll Do
- Configure and develop solutions within the EasyVista (ITSM) platform
- Write and optimize SQL scripts for data handling, reporting, and workflows
- Customize and maintain web interfaces, forms, and service portals
- Design and improve workflows (incident, request, change processes)
- Support integrations with other internal systems and tools
- Troubleshoot and resolve application issues and performance problems
- Manage change requests, deployments, and testing activities
- Collaborate with business stakeholders to translate requirements into solutions
- Maintain technical documentation and ensure system compliance with standards
- 3+ years of experience in application development, ITSM platforms, or system support
- Strong experience with SQL scripting and relational databases
- Experience working with ITSM or workflow-based platforms (EasyVista, ServiceNow, Remedy, Ivanti, etc.)
- Experience with web technologies (HTML, basic JavaScript, UI customization)
- Understanding of application lifecycle, testing, and deployments
- Ability to translate business requirements into technical solutions
- Experience with EasyVista platform
- Knowledge of APIs and system integrations
- Exposure to backend programming (e.g., Java)
- Experience in enterprise IT environments
- We provide competitive compensation with annual salary reviews.
- We value continuous learning and provide a clear progression plan.
- Hybrid work (2 times per week at the office)
- We provide comprehensive benefits including, Health insurance, paid leave, retirement plans, and more.
- Certified Workplace Excellence: Work in a certified Great Place to Work.
What's In It For You?
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
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