Account Manager, Environmental Technology
Indexed description
The company built on breakthroughs.
Join us.
Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.
How do we do this? With our people. They break through limitations and expectations – not once in a career, but every day. They help move our company, and the world, forward.
At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.
Come break through with us.
Corning’s Businesses Are Ever-evolving To Best Serve Our Customers, Industries, And Consumers. Today, We Accelerate And Transform Life Sciences, Mobile Consumer Electronics, Optical Communications, Display, Automotive, And Solar Markets. We Are Changing The World With
- Trusted products that accelerate drug discovery, development, and delivery to save lives
- Damage-resistant cover glass to enhance the devices that keep us connected
- Optical fiber, wireless technologies, and connectivity solutions to carry information and ideas at the speed of light
- Precision glass for advanced displays to deliver richer experiences
- Auto glass and ceramics to drive cleaner, safer, and smarter transportation
- Solar polysilicon, wafers, and innovative photovoltaic modules, enabling low-cost solar energy solutions
Key Responsibilities
- Own and manage all commercial aspects of the customer relationship
- Ensure flawless execution and continuity of current business in line with Corning commitments and customer expectations; proactively identify opportunities to exceed expectations
- Develop and execute short- and long-term account plans to identify growth opportunities, expand share, and increase profitability
- Lead customer pricing activities, quotations, and commercial proposals in alignment with product, technology, and pricing strategies
- Negotiate commercial terms and agreements, including long-term supply agreements
- Act as the primary interface between the customer and internal stakeholders, ensuring clear communication and alignment
- Coordinate cross-functional teams (sales, marketing, product engineering, technology, quality, and supply chain) to support customer needs
- Support and align regional sales and account resources engaged with the customer; provide guidance and mentoring as needed
- Manage customer requests related to product information, specifications, and technical support in collaboration with technical teams
- Facilitate resolution of product quality or performance issues, coordinating internal responses and communicating outcomes to the customer
- Represent the customer’s needs and priorities within internal product, process, technology, and quality initiatives
- Lead or participate in internal and external projects that support account growth and customer satisfaction
- Build strong, trust-based relationships with customer decision-makers and influencers to position Corning as a strategic partner
- Coordinate closely with Regional Technology and Operations leadership to ensure alignment and execution
- Operate effectively within CET business processes, tools, and governance structures
- Communicate clearly and professionally with internal stakeholders at all levels, including senior leadership
- Bachelor’s Degree required
- Business, Engineering, or related field preferred
- 5+ years of experience in account management, sales, or commercial roles
- Prior experience managing customer relationships in a technical or manufacturing environment preferred
- Excellent written and verbal communication skills
- Strong customer management and problem-solving capabilities
- Proven ability to lead and influence cross-functional, matrixed teams without direct authority
- Strong negotiation and commercial acumen
- Ability to present effectively to customers, including technical and executive audiences
- Experience working with commercial functions such as pricing, marketing, and product management
- Ability to work independently, manage priorities, and drive results within defined processes
- Persistence and follow-through to ensure customer needs and business objectives are achieved
- Up to 25% domestic travel
- Occasional international travel as required
- Understanding of Environmental Technologies markets and global business structure
- Experience working across regions, cultures, and functions
- Established internal network within Corning
- Ability to develop account strategies and successfully negotiate to achieve growth objectives
- General knowledge of engine and emission control technologies, particularly in off-road and stationary applications
- Understanding of supply chain operations and their value contribution
- Awareness of competitive landscape and alternative technologies
- Ability to interpret product specifications, drawings, and approval processes
- Familiarity with Substrate and Diesel Particulate Filter products or ability to learn quickly
- Experience with PPAP, DFMEA, PFMEA
- Strong analytical skills and experience using data to support decision-making
- Strong presentation and executive communication skills
- Effective negotiation and influence skills
- Natural relationship builder with a customer-first mindset
- Proactive, self-starting approach to leading and driving action
- Technically curious and process-oriented
- Commitment to customer satisfaction and service excellence
- Highly collaborative and team-oriented
A job that shapes a life.
Corning offers you the total package.
Your well-being is our priority. Our compensation and benefits package supports your health and wellness, financial aspirations, and career from day one.
- Company-wide bonuses and long-term incentives align with key business results and ensure you are rewarded when the company performs well. When Corning wins, we all win.
- As part of our commitment to your financial well-being, we provide a 100% company-paid pension benefit with fixed contributions that grow throughout your career. Combined with matching contributions to your 401(k) savings plan, Corning’s total contributions to your retirement accounts can reach between 7% and 12% of your pay, depending on your age and years of service.
- Our health and well-being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, disease management programs, paid time off, and an Employee Assistance Program (EAP) to support you and your family.
- Getting paid for our work is important, but feeling appreciated and recognized for those contributions motivates us much more. That’s why Corning offers a recognition program to celebrate successes and reward colleagues who make exceptional contributions.
- Company-wide bonuses and long-term incentives align with key business results and ensure you are rewarded when the company performs well. When Corning wins, we all win.
- As part of our commitment to your financial well-being, Corning provides company matching contributions to your 401(k) savings plan of up to 4% of pay when you contribute at least 6% of pay.
- Our health and well-being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, disease management programs, paid time off, and an Employee Assistance Program (EAP) to support you and your family.
Corning is committed to providing equal employment opportunities and considers requests for reasonable accommodations in accordance with applicable laws. Individuals with disabilities or sincerely held religious beliefs may request reasonable accommodations to participate in the application or interview process, perform essential job functions, or access other benefits and privileges of employment. To submit a request for reasonable accommodation related to disability or religion, please contact us at [email protected] .
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