ACCOUNT MANAGER CHARLESTON

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ACCOUNT MANAGER CHARLESTON

North Charleston, SC |

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Location: North Charleston, SC 29405

Job Status: Full-Time

Position Description

Company Profile

Cantey Tech Consulting provides IT Support, Managed Services, Cybersecurity, Cloud, and AI-enabled solutions to help our clients operate securely, efficiently, and with confidence. Our clients range from small and mid-sized organizations to complex, multi-site businesses across manufacturing, healthcare, professional services, education, and regulated industries.

We are a team of highly skilled professionals who deliver everything from day-to-day IT support to advanced cybersecurity, compliance, cloud architecture, and strategic technology planning. Some clients are pushing innovation aggressively; others prioritize stability, risk reduction, and cost control. Our role is to meet them where they are—and move them forward.

Our Core Values

• Client First – Be proactive, responsive, and ethical. Earn trust by helping clients get real business value from technology.
• Process Oriented – Follow defined processes and always think about the next best step.
• Eager to Learn and Grow – Take initiative, embrace change, and build expertise.
• Positive Team Player – Collaborate internally to deliver exceptional client outcomes.
• Problem Solver – Identify root causes and drive lasting solutions.

Position Summary

The Account Manager (AM) is responsible for retaining, expanding, and strengthening relationships within an assigned book of existing clients. This role owns the long-term client relationship and serves as the primary commercial and relationship lead for non VCIO accounts. For vCIO assigned accounts, the AM acts as a key collaborator with the vCIO in carrying out client initiatives and moving their business forward with Cantey Tech services.

This role helps drive client satisfaction, alignment to services, and ongoing value realization.

Through structured, ongoing engagement, the Account Manager develops a deep understanding of each client’s business, industry pressures, and risk profile. The AM works closely with vCIOs, Service Delivery, and Sales Leadership to identify opportunities to improve the client’s IT, cybersecurity, and AI maturity while driving additional recurring revenue.

Core Responsibilities

• Act as the primary relationship owner for non vCIO assigned accounts
• Act as a key support collaborator for vCIO assigned accounts
• Maintain regular, value-driven client engagement
• Identify expansion opportunities within existing clients
• Conduct structured discovery and align findings to Cantey Tech solutions
• Collaborate closely with vCIOs, Service Delivery, and Sales Leadership
• Prepare and present professional proposals
• Maintain accurate CRM documentation
• Protect and drive Cantey Tech’s 97% client retention rate

Sales Expectations

• Client meetings: 12 per month
• Proposals presented: 8 per month
• Closed recurring managed security services revenue: $1,000 MRR per month

Requirements

• 2–5 years experience in IT services or cybersecurity sales or account management
• Strong consultative selling mindset
• Excellent communication and relationship skills
• Professional demeanor and time management discipline
• CRM and Microsoft 365 proficiency
• Relevant Microsoft certifications a plus

Why Cantey Tech

Voted South Carolina’s Best Places to Work (2023)

Inc. 5000 Fastest Growing Companies – 11 years running

Competitive Compensation And Benefits

Strong career growth and leadership support

Apply today.

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