Sales Support Specialist

Nylok LLC

As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

Responsible for supporting the inside sales function of the business with a focus on supporting Nylok’s Account Managers with expedites, delivery dates, order entry, and various other administrative duties.

Essential Duties And Responsibilities

• Develop a thorough understanding of Nylok’s products and processes.
• Work with Account Managers to coordinate expedites with the production team to meet customer needs.
• Determine estimated completion date of orders as requested by customers and report to Account Managers.
• Track sample request status and report to Account Managers.
• Enter orders into ERP system immediately upon receipt of parts
• Create new part numbers as needed when new parts arrive.
• Follow the system of checks and balances to uncover and correct order entry errors before they negatively impact our business or that of our clients.
• Investigate internal sales issues including quantity errors, shortages, and shipping errors to resolve with Account Managers.
• Track lead time for all orders to ensure a timely turnaround.
• Plan and prioritize schedule to meet goals established annually by manager.
• Other duties as assigned by management.

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], and please be sure to include the title and the location of the position for which you are applying.