Specialty Account Manager - TEPEZZA (Ocular) -Youngstown, OH

Youve worked hard to become the professional you are today and are now ready to take the next step in your career. How will you put your skills, experience and passion to work toward your goals? At Amgen, our shared missionto serve patientsdrives all that we do. It is key to our becoming one of the worlds leading biotechnology companies, reaching over 10 million patients worldwide. Come do your best work alongside other innovative, driven professionals in this meaningful role.

Specialty Account Manager - Rare Disease

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What You Will Do

Lets do this. Lets change the world. In this vital role you will be responsible for representing TEPEZZA to physicians and health care professionals, establishing product sales, and performing total territory account management.

The Specialty Account Manager is responsible for providing account management support to accounts within a specific geography in the designated marketplace with a focus on issues specific to their designated accounts. The SAM acts as central account manager; responsible for driving product demand and coordinating relevant field teams to address account needs.

Responsibilities

• Develops a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals established by sales and business unit leadership.
• Promotes TEPEZZA within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines.
• Addresses issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members.
• Develops strong customer relationships by better understanding the customers needs and goals and communicating those needs and goals to other team members.
• Consistently meets or exceeds corporate sales goals.
• Communicates territory activity in an accurate and timely manner as directed by management.
• Drive product demand among targets through education on disease state and product information.
• Provides feedback to sales and business unit leadership, colleagues, and other internal departments about changing environment and results.
• Adheres to the Companys compliance policies and guidelines as well as any other applicable guidelines, including but not limited to the PhRMA code.
• Must be able to work closely with patient services and market access team members, and understand their roles, to achieve overall business goals,
• Coordinate between accounts and relevant Amgen field teams to support full range of account needs,
• Educate healthcare professionals and office staff on site of care options.
• Attends medical congresses and society meetings as needed.
• Manages efforts within assigned promotional and operational budget.
• Maximizes use of approved resources to achieve territory and account level goals
• Successfully completes all Company training classes.
• Completes administrative duties in an accurate and timely fashion.
• Functions as a contributing member of a high-performance team.
• Perform such other tasks and responsibilities as requested by the Company.

What We Expect Of You

We are all different, yet we all use our unique contributions to serve patients. The Specialty Account Manager we seek is a motivated professional with these qualifications.

Basic Qualifications (Account Manager Level 4)

Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience

OR

Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience

OR

High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience

Basic Qualifications (Specialty Account Manager Level 5)

Doctorate degree & 2 years of collective account management experience, sales, & commercial experience

OR

Masters degree & 6 years of collective account management experience, sales, & commercial experience

OR

Bachelors degree & 8 years of collective account management experience, sales, & commercial experience

OR

Associate degree & 10 years of collective account management experience, sales, & commercial experience

Preferred Qualifications

• Demonstrated success in a role involving reimbursement navigation, site of care education, and/or patient access coordination.
• Experience promoting a product that requires extensive coordination with office staff, infusion centers, and patient services teams.
• Prior experience working in or with Rheumatology and Nephrology strongly preferred.
• Familiarity with Tavneos e.g., infused therapies, buy-and-bill products, products under medical benefit highly desired.
• Experience engaging within administrators e.g., community practices, academic centers, IDNs, hospital systems.
• Ability to collaborate effectively in a matrix environment, working cross-functionally with [Insert relevant roles e.g., Market Access, Patient Services, MSLs, Nurse Educators, TLLs, Field Reimbursement].
• Strong knowledge of payer policies, reimbursement processes, and managed markets is a plus; experience negotiating access or navigating formulary pathways is preferred for more strategic roles.
• Proven ability to build strong customer relationships, educate on complex disease states, and adapt communication to diverse audiences.
• Excellent interpersonal, written, and verbal communication skills; ability to communicate with both clinical and administrative stakeholders.
• High degree of self-motivation, initiative, and adaptability in fast-paced or ambiguous environments.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and virtual communication tools.
• Willingness to travel approximately up to 80%, including occasional overnight or weekend travel as needed.

Thrive

What You Can Expect Of Us

As we work to develop treatments that take care of others, we also work to care for our teammates professional and personal growth and well-being. The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is (Account Manager Level 4) $154,736 - $183,900 (Specialty Account Manager Level 5) $160,397 - $190,628. In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:

• Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans and bi-annual company-wide shutdowns
• Flexible work models, including remote work arrangements, where possible

For a career that defies imagination

Objects in your future are closer than they appear. Join us.careers.amgen.com

Application deadline

External/Internal Postings

Amgen's application deadline is 5/15/2026 for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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