Sr Associate Deal Ops Manager, Renewals

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About The Team

Join a Customer Base Deals Management team at one of Fortune’s Best Companies to Work For! In this role, you will price Renewals and Add-Ons for existing Customers, structure deals and support strategic and operational decision-making in a fast-growing technology company. The team is motivated by Workday’s Core Values and our goal is to Maximize Revenue and Minimize Risk.

About The Role

• The focus of this role will be to support Workday's Sales organization from a deal strategy and operational efficiency standpoint! Success in the role requires a collective approach and critical thinking to proactively identify new and different approaches to structure deals.
• You will work across multiple organizations including Customer Base Sales, Customer Success Managers, Legal, Strategy and Finance and act as a trusted advisor to help an Account Executive grow a deal through the sales cycle efficiently.
• The Sr. Associate deal Ops Manager ensures accurate and timely pricing goes out to Customers for Renewals and Add-On functionality, and commercial term documents are prepared and negotiated to yield the most mutually beneficial agreements for Customers and Workday.

Basic Qualifications:

• Minimum of 2+ years’ experience in similar field.
• Experience in a sales/deal support role is a plus
• Proficiency with Salesforce.com is preferred.
• An understanding of general software pricing models, knowledge of SaaS pricing and licensing models a definite plus
• Expert knowledge of Microsoft Excel and prior experience with modeling and analysis is essential in performing the role successfully.
• Comfortable engaging with cross-functional teams to ensure the best possible support for the sales team & deal cycles.

• High attention to detail and the ability to interpret and handle objections related to Workday subscription policies and commercial terms
• Team-player and skilled communicator, enjoys engaging with people and forming relationships

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email [email protected].

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