Account Manager

MediaCityUK is a 200-acre mixed-use property development on the banks of the Manchester Ship Canal in Salford, Greater Manchester, England.

The UK’s leading hub for media, creativity and innovation (its heart is in Salford but its ambition is global!)

This role requires basic DBS clearance

What will you deliver?

• Act as the primary interface between Equans, Landsec’s Aspire governance bodies and occupiers.
• Own the end‑to‑end management of services and activities funded by the Aspire membership levy, ensuring delivery aligns with agreed governance, priorities and KPIs.
• Coordinate inputs to governance forums (e.g. programme/steering groups, review meetings), ensuring transparent performance, financial and risk reporting.
• Champion the HALO / social value / community impact elements of the programme, ensuring tangible outcomes for stakeholders as described in the governance approach.
• Manage the budget activity, including forecasting, tracking spend, and evidencing value.
• Coordinate multiple stakeholders (client teams, tenants/occupiers, partners, community organisations) to deliver shared outcomes.

On offer is a competitive salary, car or car allowance, bonus and benefits package, which includes;

• 24 days annual leave (+ public holidays)
• Life Cover equivalent to 2x times annual salary
• Employee discount shopping schemes on major brands and retailers
• Gym membership discounts
• Cycle to work scheme
• Holiday purchase scheme
• 2 corporate social responsibility days per year
• Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
• Attractive Employee Referral Rewards Scheme
• Access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.
• 24/7 Employee Assistance Program and access to mental wellbeing app

• Significant experience in one or more of: Account management in FM, property services, multi‑technical services, or outsourced services.
• Client relationship management with large corporate/real‑estate owners or landlords.
• Proven track record of: Operating within structured governance environments with regular performance and financial reporting.
• Experience preparing and presenting performance reports and dashboards to steering groups, boards or senior stakeholders.
• Experience in a multi‑site or campus‑style estate (e.g. large commercial portfolios, mixed‑use estates, urban campuses).
• Previous experience within a Landlord–Tenant–Service Provider model similar to Landsec–occupier–Equans relationships.
• Strong understanding of contractual obligations, SLAs and KPIs and how they are governed, monitored and reported.
• Ability to translate governance requirements into practical processes (e.g. reporting cycles, approvals, documentation
• Ability to translate strategic priorities from the governance framework into specific workstreams and deliverables for delivery teams.

Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.

In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

Equans’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

Equans is a Bouygues group company.

What's next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010.

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you'll find a welcoming and open workplace where you're supported and encouraged to be your true self at work.

You'll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, Young Professionals, Veterans and Reservists Network (VaR).

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers.