Account Executive

Role summary

Account Executives at Battenhall work across a wide range of digital communications disciplines including social media (organic and paid), PR, influencers, and data and insights. Having a genuine passion for social media and communications is a must, as well as a desire to nurture and grow your skill set and confidence by taking advantage of training and mentoring initiatives at Battenhall and beyond, to enable us to deliver excellent client work.

Responsibilities

Working as part of a fast growing, global team, an Account Executive’s responsibilities include, but are not limited to:

• A key role in producing written materials such as social media posts, press releases, news stories, reports, case studies, and product information.
• Handling individual clients’ and brands’ social media profiles including LinkedIn, Instagram, YouTube, Twitter, Facebook, TikTok and more.
• Monitoring social media and press coverage, working with other team members to communicate results.
• Supporting influencer, creator, media, and community outreach initiatives across campaigns and activations.
• Supporting day-to-day community management across client social channels, including audience engagement, moderation, and identifying culturally relevant conversation opportunities.
• Helping managers and directors deliver analytics reports on social media, PR and influencer activity, monitoring conversation, traffic, engagement, and followers using a combination of tools and desk research.
• Getting involved in creative brainstorming of concepts for social media and PR campaigns.
• Responding to inbound inquiries from members of the press, influencers, and their management.
• Setting up paid social media campaigns for review.
• Working with new biz teams on research, ideation and pitching.
• Attending client calls and internal meetings (virtual and in-person), providing activity updates and working with team members to prepare agendas, presentations, follow up notes and actions.
• Working across multiple accounts and projects at the same time.
• Getting involved with the Battenhall Buddy scheme to provide help and advice to new joiners, including fellow Account Executives, Junior Account Executives and Interns.
• Looking to utilise non-client time to get involved in Battenhall brand communications and company initiatives such as Taskforces.
• Reporting to the Account Manager, day-to-day work but collaboration with the whole team is key

Key skills

• 1-2 years of experience in a social media, digital comms, design or PR agency, or working in a communications or marketing department in-house.
• A strong understanding of internet culture, social media trends, creator ecosystems, and how content behaves differently across platforms.
• Eager to learn and proactively get involved in opportunities within the agency.
• You will need to demonstrate outstanding verbal English, written, presentation, and interpersonal skills with the ability to write exceptional copy.
• You will have strong interpersonal skills virtually and in-person.
• You will need to demonstrate strong organizational skills with the ability to manage multiple priorities, shifting timelines, and fast-moving client requests with attention to detail and meet all the demands and pressures of teams and clients. You will need to work quickly and efficiently without compromising on quality.
• Demonstrates curiosity about communications, culture, brands, creators, and emerging digital trends, with a willingness to proactively contribute ideas.
• Being confident and comfortable to ask for help and support when needed.
• Continual interest and efforts to build your experience and skill set through mentoring, training, 20% time, and new business exposure.
• You will have the ability to work both independently and as part of a collaborative team.

About Battenhall

Battenhall is an award-winning communications agency for the social media age, with a mission to innovate through digital products, services and skills. Battenhall works with some of the world's most respected brands on a full range of PR and marketing communications campaigns that incorporate paid and organic social media, research and insights, design, content, influencer engagement, reputation management, training and more.

We are always on the lookout for talented and enthusiastic people to work in our team. We have a working culture that is fun, dynamic and somewhere you will learn a lot and can grow as the business does. We are offering a competitive salary and benefits including unlimited holiday, a well-being allowance and hybrid working.