Sales Account Manager - Water Hygiene

About The Role

At GRAHAM, we’re not just one of the UK’s leading Total FM providers - we’re also a trusted partner, committed to enhancing the experience and making the lives of our clients’ easier. We are seeking a Sales Account Manager to join us to help us create a hassle-free environment for our clients and engineers.

Energised by continued growth and boasting an annual turnover in excess of £1bn per annum, we’re committed to investing in our people and creating the conditions for them to excel. If you are an experienced Sales Account Manager with an appetite to succeed, we want you to join our team.

Location: Nationwide Travel - Based from Redditch , West Midlands

Hours: Monday to Friday, 40hrs per week

Contract: Full Time/ Permanent

Benefits: Up to 36 days paid annual leave, Excellent Company Pension, Free Life Assurance–6 times annual salary, Training and Development, Discounted Private Health Care Scheme, Discounted Gym Membership and BUPA Health Assessments

The Sales Account Manager Will Be Responsible For

• Overseeing the delivery of services across our client contracts. The role will involve delivering ‘best in class’ services delivery experience to our clients and leading your team to ensure contract compliance and adherence. As Sales Account Manager you will be self-motivated and be proactive in your approach to problem solving.
• Be responsible for achieving revenue targets in existing accounts through effective upselling of a range of surveying, monitoring, remedials and maintenance services
• Be responsible for developing a new business pipeline and delivering sales in line with targets
• Be responsible for the operational delivery of existing contracts and the mobilisation/implementation of new contracts and projects
• Manage and support an established operational team of Supervisors, Consultants/Surveyors, Plumbers, Technicians and Engineers
• Provide consultancy services & technical advice to clients
• Build and maintain successful relationships with clients, staff, internal departments and external suppliers
• Ensure that all operational, health, safety and environmental policies are implemented to ensure compliance with the companies external accreditation schemes
• Produce reports on all aspects of contract, operational and staff performance
• Ensure the delivery of a consistent and technically compliant service in line with the company’s internal quality management systems
• Engage in business development activities through direct sales within existing and new accounts
• Preparation of technical proposals and quotations
• Provide technical support to the Marketing and Bid Submission teams
• A team player who’s able to work in a fast-paced environment with technical teams

Please note that Applicants will not be expected to meet any (or all) of the desirable criteria to be considered for interview. Desirable criteria will only be used as part of the shortlisting process in the event there are a large number of Applicants. We are committed to developing a diverse and inclusive workforce and particularly welcome applications from females and individuals from a minority ethnic background who are currently under represented in our industry.

A disclosure may be requested if security clearance is required by 3rd party clients and a criminal record will not necessarily be a bar to obtaining a position. Our Access NI/Vetting and Barring Scheme Policy and Policy on the Recruitment of Ex-Offenders is available upon request. Access NI Privacy Notice can be viewed at: AccessNI Privacy Notice | Department of Justice (justice-ni.gov.uk)

About You

Essential

• Experience, minimum number of 2 years as a water hygiene account/sales manager
• Legi onella accredited qualification (City & Guilds, BOHS or equivalent)
• Full Driving Licence

Desirable

• Demonstrate a proven track record in the management of a mobile workforce with a minimum of 2 years’ experience
• Demonstrate a strong technical understanding or Account Management and Operational delivery in Water Hygiene
• Demonstrate strong business acumen, commercial awareness and knowledge of the competitors and complexities within the market
• Demonstrate sales experience, including upselling and new business
• Demonstrate strong reporting and analytical capabilities
• Demonstrate proficiency in basic IT applications- e.g. MS Word, Excel, MS Project