Recruitify_HR
Linkedin · Posted 2mo ago
Key Account Specialist
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Indexed description
- Acquire and maintain strong, strategic relationships with key clients and decision-makers
- Gain deep insight into client goals to deliver tailored solutions
- Resolve client issues and manage conflicts professionally
- Collaborated closely with internal teams in technical support, product development, and customer service to resolve issues and maintain system uptime.
- Track key metrics to spot growth opportunities and boost revenue through upselling/cross-selling
- Establishing and maintaining relationships with offline and online merchant partners
- Monitor sales performance and contribute to business growth strategies
- Supported back-office operations and communication across departments to deliver seamless service.
- On boarded and supported merchant partners for services like bill payment, mobile load, ticketing, and e-wallet top-ups.
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