Key Account Manager

About the Company

Gausium is a leading company of AI-powered autonomous cleaning solutions, with 6,500+ customers in 70+ countries. Our portfolio includes commercial floor cleaning robots, docking stations, and cloud platforms.

Responsibilities

• Understand KA's needs and requirement in regards to robotic and digitalized cleaning operation solutions
• Identify the decision-making process and key stakeholders in KA's organization
• Develop and maintain a solid and trusting relationship between major KA and company
• Strategically consult key stakeholders with pertinent value propositions to create demands and manage expectations
• Negotiate agreements and contracts with executives for terms, pricing, services and long-term partnership
• Act as the main point of contact of KA to drive and collaborate with external and internal teams including sales, product solution, service, R&D, marketing and distributor(s) to ensure all KA needs met and keep improving customer success
• Lead and collaborate with the sales team to maximize revenue by up-selling or cross-selling
• Plan and present reports on account progress, goals, milestones and gaps to share with team members, stakeholders, and possible use in future case studies or company training

Qualifications

• Major in automation or engineering or business administration, college degree or above (those who have worked in big FM companies or well-known cleaning machine/robot companies will be preferred)
• At least 5 years working experience in sales, marketing or related roles
• Diligent, open-minded, responsible and quick learner
• Language skills: Fluent English and Germany
• Team player, good communication, coordination skills, good at analysing and solving problems
• Familiar with local laws and regulations in the target overseas markets
• Frequent business travel is required