E-Commerce Key Account Manager

Life is too short for a boring career, so build an extraordinary one with us. We believe your career should spark the same thrill and curiosity as your personal interests. Creativity drives everything we do, turning ideas into meaningful impact. With opportunities across brands, markets, and divisions, your growth knows no boundaries.

Are you ready to take on the challenge of handling beauty products in a very fast paced culture?

Then joining L'Oreal might be the opportunity that you've been looking for! Now we are looking for an ambitious & driven E-Key Account Manager to drive our business.

You will...

• Build, manage and develop long-term e-commerce relationships. Achieve targeted sales revenue by increasing the brand’s online presence.
• Lead and negotiate annual agreements with e-commerce partners.
• Develop plan, KPI and goals to achieve for each e-commerce partner.
• Define and implement Go-to-Market strategy with cross functional teams (marketing, supply chain, IT, sales, finance).
• Identify new ecommerce trends and opportunities for business growth and implement action plans.
• Prepare and present products proposals to future and current e-commerce partners.
• Own brand activations.
• Drive sales performance through improving brand visibility, e-shop merchandising, Promotion Strategy, Content, Livestream, and other available in-platform tools.
• Lead Total Online Livestream Activation Manage in-platform promotion budget, Ensure compliance to P&L Guideline. Monitor Daily Online Sales Activity, Provide Insight on full e-Com Metrics: GMV, PV, Items, ASP, Basket Size.
• Analyze Product Mix, Continuously Monitor Bundles & Trials Packs Performance Analyze In-Platform Media.
• Stay up to date with Latest in-platform feature.
• Execute multiple test & learn scenarios.
• Drive Collaboration & Operational Excellence.
• Ensure Compliance across ATP, Promotion and Visual Execution within platform.

You have…

• Having minimum 3 years working experience as E-KAM, preferably in FMCG and ecommerce platform
• Currently handling or has previously managed Shopee and TikTok Shop accounts.
• Proficient in English
• Confidence in a fast-paced and ever-changing dynamic environment
• High interest on beauty industry
• Has ability to seek new trends in e-commerce

You are…

• Entrepreneurial. Every single day, you spot opportunities to shake things up and change the world for the better.
• Adventurous. You'll embrace challenges and changes with fire in your belly and a great big smile on your face
• Open. To new ways of doing things. To other people's (sometimes crazy) ideas.
• Respectful. Whether you're talking to our internal or external stakeholders, consumers, you treat everyone the same
• Ambitious. You crave for success and we'll support you all the way.
• Only Human. You'll screw up sometimes but you have no fear of failure because you're smart enough to learn from mistakes.
• You. You're real. And you're true to yourself. We cherish and celebrate diversity so you'll feel right at home whoever you are.