Genesys
Himalayas · Posted 3mo ago
Senior Business Systems Analyst ( ServiceNow)
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Indexed description
Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees. The company is seeking a Senior Business Systems Analyst to support and enhance its enterprise ServiceNow platform.
Requirements
- 3–6+ years of hands-on ServiceNow platform experience
- Experience supporting multiple ServiceNow modules
- Strong understanding of enterprise service management processes
- Experience gathering requirements and translating them into platform solutions
- Experience building reports and dashboards in ServiceNow
- Strong stakeholder communication skills
- Experience working in Agile environments
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
Originally posted on Himalayas
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