Back to search
Sword Health Himalayas · Posted 1mo ago

Senior Manager, Customer Insights

USD 128341-201679 Full time Remote

Manager Customer Insights Manager Senior Customer Experience Manager Senior Manager Customer Experience Operations
Continue to application Add your email once, then Caio opens the original posting.

Indexed description

At Sword Health, we're building AI to heal billions and unlock humanity's full potential. We're pioneering AI Care, a fundamentally new approach to healthcare built for medical reasoning, safety, and real-time treatment. As a Senior Manager, Customer Insights, you'll own and deliver high-impact insights that support customer success and commercial growth.

Requirements

  • Bachelor's degree or higher in a quantitative or related field
  • 5+ years of relevant experience in customer insights, commercial analytics, or a related role
  • Experience leveraging AI-driven tools and technologies to enhance analytical workflows and insight generation
  • Exceptional communication skills with a proven ability to translate complex, data-driven findings into ROI narratives and strategic recommendations for executive and client audiences
  • Proven ability to manage end-to-end analyses using SQL and Python
  • Demonstrated ability to independently manage multiple projects in a fast-paced environment

Benefits

  • Comprehensive health, dental and vision insurance
  • Life and AD&D Insurance
  • Financial advisory services
  • Supplemental Insurance Benefits (Accident, Hospital and Critical Illness)
  • Health Savings Account
  • Equity shares
  • Discretionary PTO plan
  • Parental leave
  • 401(k)
  • Flexible working hours
  • Remote-first company
  • Paid company holidays
  • Free digital therapist for you and your family

Originally posted on Himalayas

Free. 20 seconds. No password. See every match in this search.

Create a free Caio profile to unlock more results and save your role and location preferences.

Unlock free search
Want help applying to roles like this? Search Caio for free. If CV tailoring and application tracking get heavy, Full Caio Agent adds a human specialist.
View Full Agent