Senior Manager, Customer Insights

At Sword Health , we're building AI to heal billions and unlock humanity's full potential. We're pioneering AI Care, a fundamentally new approach to healthcare built for medical reasoning, safety, and real-time treatment. As a Senior Manager, Customer Insights, you'll own and deliver high-impact insights that support customer success and commercial growth.

Requirements

Bachelor's degree or higher in a quantitative or related field 5+ years of relevant experience in customer insights, commercial analytics, or a related role Experience leveraging AI-driven tools and technologies to enhance analytical workflows and insight generation Exceptional communication skills with a proven ability to translate complex, data-driven findings into ROI narratives and strategic recommendations for executive and client audiences Proven ability to manage end-to-end analyses using SQL and Python Demonstrated ability to independently manage multiple projects in a fast-paced environment

Benefits

Comprehensive health, dental and vision insurance Life and AD&D Insurance Financial advisory services Supplemental Insurance Benefits (Accident, Hospital and Critical Illness) Health Savings Account Equity shares Discretionary PTO plan Parental leave 401(k) Flexible working hours Remote-first company Paid company holidays Free digital therapist for you and your family Originally posted on Himalayas