AtriCure
Himalayas · Posted 20d ago
Customer Success Specialist II
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Indexed description
The Customer Success Specialist II plays a critical role in enhancing the effectiveness of the sales team by providing comprehensive support to sales representatives, managing territory-related activities, and serving as a key liaison between hospitals, field-based reps, and internal staff.
Requirements
- Manage and prioritize incoming phone calls from field personnel and customers
- Assist in the resolution of all customer inquiries
- Provide technical support and training to team members and customers
- Facilitate order processing
- Track and communicate overnight orders
- Oversee inventory management for field-based personnel
- Execute administrative tasks
- Generate and analyze required monthly reports
Benefits
- 401k Matching
- Retirement Plan
- Generous Paid Time Off
- Tuition Reimbursement
Originally posted on Himalayas
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