CommandLink
Himalayas · Posted 20d ago
Network Engineer
Continue to application
Add your email once, then Caio opens the original posting.
Indexed description
The Managed Services Network Engineer is a critical role responsible for supporting and delivering superior service to ISP/MSP business customers, managing and troubleshooting SDWAN networks, business data circuits, VoIP services, VPNs, Managed Routers, Firewalls, and other custom-managed services.
Requirements
- Provide end-to-end support for customers with a focus on SDWAN, Internet, and related services.
- Troubleshoot and configure basic LAN setups (Routers, Firewalls) and Microsoft operating systems.
- Support the provisioning and onboarding of new customers for managed services.
- Collaborate with vendors to resolve support issues and ensure smooth service delivery.
- Own support issues from start to resolution, ensuring customer satisfaction with clear communication and expert problem-solving.
- Maintain excellent customer relationships by delivering outstanding support and going the extra mile.
- Mentor and train fellow engineers on complex technical issues and solutions.
Benefits
- Flexible time off
- Fun events at cool locations
- Employee referral bonuses
Originally posted on Himalayas
Create a free Caio profile to unlock more results and save your role and location preferences.
Unlock free search
Want help applying to roles like this?
Search Caio for free. If the repetitive CV tweaking gets heavy, Daniel can help set up Caio Agent.
Ask about Agent
