TTEC Digital
Himalayas · Posted 1mo ago
Technical Operations Manager
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Indexed description
We are looking for a Technical Operations Manager to join the Managed Services practice at TTEC Digital. The role is remote and involves managing the platform, operational relationships, and on-going support of contact center managed operations clients.
Requirements
- 2–4+ years of Technical Operations Management experience
- Proven client management capabilities, including relationship building, expectation setting, and issue resolution
- Hands-on experience delivering or managing Contact Center technologies, such as Voice and data network operations, Computer Telephony Integration (CTI), ACD and IVR platforms, CRM systems and related integrations
Benefits
- Medical, dental, and vision
- Tax-advantaged health care accounts
- Financial and income protection benefits
- Paid time off (PTO) and wellness time off
Originally posted on Himalayas
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