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TTEC Digital Himalayas · Posted 9d ago

Technical Operations Manager

USD 90000-105000 Full time Remote

Manager Technical-Operations-Manager, IT-Operations-Manager, IT-&-Technical-Operations Himalayas
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Indexed description

We are looking for a Technical Operations Manager to join the Managed Services practice at TTEC Digital. The role is remote and involves managing the platform, operational relationships, and on-going support of contact center managed operations clients.

Requirements

  • 2–4+ years of Technical Operations Management experience
  • Proven client management capabilities, including relationship building, expectation setting, and issue resolution
  • Hands-on experience delivering or managing Contact Center technologies, such as Voice and data network operations, Computer Telephony Integration (CTI), ACD and IVR platforms, CRM systems and related integrations

Benefits

  • Medical, dental, and vision
  • Tax-advantaged health care accounts
  • Financial and income protection benefits
  • Paid time off (PTO) and wellness time off

Originally posted on Himalayas

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