gksoftware
Himalayas · Posted 20d ago
Technical Support Consultant (all genders)
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Indexed description
Technical Support Consultant working close to the product Retail7, GK's cloud-native Commerce platform, providing technical analysis and support to customers, with a focus on in-depth technical understanding and clear service mindset.
Requirements
- Hands-on experience in 2nd- or 3rd-level support or in a comparable technical role
- Safe handling of databases, log data and common monitoring tools
- Understanding of complex processes and relationships in a modern software architecture
- Very good German and English language skills in word and writing
- Independent and service-oriented way of working, solution-oriented thinking, team player mentality
- Willingness to take on call shifts
Benefits
- Remote-first
- Flexible working hours
- Unlimited contract in a forward-looking and stable environment
- Open, collaborative, and human-centered culture
- Great coffee
Originally posted on Himalayas
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