Skribble
Himalayas · Posted 20d ago
Customer Support & Happiness Specialist (60-100%, Deutschland, Remote)
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Indexed description
Skribble is a leading E-Signing Platform in the DACH region. We're looking for a Customer Support & Happiness Specialist to join our team. The role involves supporting users, answering questions, and finding solutions to problems. The team strives to make Skribble the leading E-Signing Platform in the DACH region.
Requirements
- Experience in Customer Service in the international B2B, ideally in the international SaaS field for B2B services in the DACH region.
- Resident in Germany.
- Excellent written and oral communication skills in German and English.
- French is an asset.
- Ability to quickly identify, analyze, and find effective solutions to problems.
- Positive attitude, resilience, and ability to remain professional and friendly, even in challenging situations, to ensure customer satisfaction.
- Empathetic, well-organized, and approachable.
Benefits
- Flexible work
- Personal development
- Team spirit
- Diversity
- A job with a purpose
- Company culture
Originally posted on Himalayas
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