Managing Director of Client Services

We are looking for a Managing Director of Client Services to lead enterprise client delivery, strategic growth, and operational excellence. The role involves managing client relationships, leading delivery teams, and driving long-term account growth.

Requirements

• 10+ years of experience in eDiscovery or legal technology
• 5+ years of leadership experience managing client services or operations teams
• Strong experience with Relativity and certification as a Relativity Certified Administrator preferred
• Bachelor's degree in related fields such as information technology, business, operations management, project management, or similar disciplines
• Proven ability to advise clients, manage expectations, and maintain high levels of client satisfaction
• Excellent communication skills, with the ability to engage effectively with both technical and non-technical stakeholders
• Proven ability to manage multiple concurrent projects within budget and timeline constraints
• Strong organizational and prioritization skills, with the ability to operate effectively and quickly in time-sensitive and high-pressure environments

Benefits

• Health, Dental, and Vision
• Life Insurance
• 401k
• Flexible Spending Account (Health, Dependent Care, and Commuter)
• Paid Time Off and Observance of State/Federal Holidays

Originally posted on Himalayas