IT Helpdesk Technician

Sardine is a leader in fraud prevention and AML compliance. The company uses device intelligence, behavior biometrics, machine learning, and AI to stop fraud before it happens. The IT Helpdesk Technician will support the systems that keep the global, remote-first team productive and secure.

Requirements

2-4 years of experience in IT operations, helpdesk, or technical support in a fast-moving environment Strong proficiency in supporting macOS environments Hands-on experience with Google Workspace administration Experience with Mobile Device Management (MDM) workflows

Benefits

Generous compensation in cash and equity Early exercise for all options Flexible paid time off and Year-end break Health insurance, dental, and vision coverage 4% matching in 401k / RRSP MacBook Pro One-time stipend to set up a home office Monthly meal stipend Monthly social meet-up stipend Annual health and wellness stipend Annual Learning stipend Originally posted on Himalayas