Senior Enterprise Network Engineer

We're seeking a Senior Network Support Engineer to oversee and enhance our sophisticated network infrastructure, spanning from datacenters to millions of end-users across financial institutions. In this role, you'll manage network moves, upgrades, and incident resolution, troubleshoot complex wired and wireless connectivity issues, implement network optimizations, and ensure robust, high-performing connectivity across our organization.

Requirements

• Assist in maintaining and deploying multi-vendor high-availability network solutions to support enterprise and data centers environments, ensuring compliance with financial industry regulations and security standards.
• Configure and maintain network devices such as routers, switches, Wireless Controllers (eg Cisco, Arista).
• Support the implementation of network protocols such BGP, EIGRP, OSPF, MPLS, L3 VPNs, VxLAN, DMVPNs etc.
• Maintain and leverage network automation scripts using Python, Ansible to safely execute changes to production network devices.
• Provide support for the Wireless Environment across all Jack Henry locations.
• Collaborate with cross-functional teams, including Security, Systems, and Operations, to deliver reliable and secure network services.
• Utilize existing SOPs to execute disaster recovery and business continuity exercises.
• Participate in capacity planning and network expansion projects, ensuring scalability and future proofing of the infrastructure to meet the growing needs of banks and credit unions.
• Create and maintain detailed network documentation, including diagrams, configurations, and operational procedures.
• Regularly troubleshoot, resolve network issues.
• Participate in on-call rotation with other members of the team.
• Providing guidance to junior engineers and support staff.

Benefits

• Comprehensive benefits designed to support your physical, mental, and financial health
• Culture of Commitment
• Equal Employment Opportunity
• Empowering innovation and inclusion

Originally posted on Himalayas