Mercor
Himalayas · Posted 21d ago
Customer Success Engineer
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Indexed description
Customer Success Engineer (LatAm) role involves debugging web applications, triaging issues, and communicating with precision and professionalism. The ideal candidate has a degree in Computer Science or related field and experience in building modern web applications.
Requirements
- Ability to debug web applications
- Degree in Computer Science, Software Engineering, or related technical field from top-tier institution or prior experience at high-growth technology startup
- Experience building modern web applications (React, Node, Flask, Next.js, etc.) or 2-5 years of experience supporting customers on such web applications
- Comfortable with AI systems and experience with LLMs, agents, or generative models
- Experience exploring behavior of AI tools (fine-tuning, prompt chains, chain-of-thought debugging, or building agents)
- Ability to understand model outputs, failure modes, hallucinations, and feedback loops
- Familiarity with modern AI APIs (OpenAI, Anthropic, etc.) or how agent frameworks (LangChain, AutoGPT, etc.) function
Originally posted on Himalayas
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