Key Account Manager

Must have: Experience in Vaccine and MAB

Location: Pune

Your Role:

• Understand customer processes like Vaccine, MAB manufacturing
• Understand customer pain points and work towards providing solution from offerings
• Develop and execute Key Account Long term and short-term strategies
• Responsible for achieving assigned sales goals
• Develops Key Account management plans and coordinates activities with Support Group
• Analyses account and various departments and identifies opportunities to accelerate revenue growth
• Maintains an in-depth understanding of the account seeded base including customer projects
• Engages with customers to build and maintain relationships
• Assesses customer needs and identifies opportunities to growth presence in the account
• Communicates value propositions and educates customers on new products and innovative technology
• Develops quotes and negotiates with the customer
• Manages the end-to-end sales process for assigned products ensuring buy-in across all relevant customer stakeholders
• Resolves customer issues
• Maintains an in depth understanding of the competitive landscape within Key Accounts
• Maintains technical knowledge in assigned product group or area of science
• Builds business acumen and selling skills including problem solving, negotiation and relationship management
• Inputs customer information and opportunities into the CRM system
• Develops and maintains a short and long-term opportunity growth pipeline
• Generates leads from existing and new accounts for assigned products and those outside the assigned portfolio.
• Manages Key customer account wholly & sole responsibility in delivering world class customer satisfaction.

Who you are:

• Candidates should have 6 to 10 years of experience in the life science industry.
• A Bachelor’s degree in Science is required, and an MBA is preferred.
• Candidates should have exposure to different modalities, including vaccine development and monoclonal antibody (mAb) development.