Freelance Trainer & Associate Consultant (Luxury Retail / Customer Experience)

Freelance Trainer & Associate Consultant (Luxury Retail / Customer Experience) CXG 外部合作讲师 / 轻咨询顾问（奢侈品零售 / 客户体验） Location: Korea | Engagement Type: Freelance / Project-based 工作地点：韩国｜合作形式：自由职业 / 项目制合作 Role Positioning (Please Read Carefully) 岗位定位（请务必阅读） This is not a generic training role. You are expected to deliver impactful training and translate business challenges into actionable behaviors. 这不是一个通用型讲师岗位。你需要既能交付高质量培训，又能将业务问题转化为可执行行为。 Key Responsibilities 岗位职责 1. Training Delivery (Core): Deliver workshops for frontline and managers on service excellence, VIC clienteling, sales and leadership. 1. 培训交付（核心）：为一线及管理者提供培训，包括服务、VIC客户经营、销售转化及领导力。 2. Business Translation: Translate business issues into behavioral standards and training solutions linked to KPIs. 2. 业务转化：将业务问题转化为行为标准与培训方案，并与业务指标挂钩。 3. Content Adaptation: Customize CXG frameworks and localize for APAC. 3. 内容定制：基于CXG方法论进行客户化与本地化。 4. Light Consulting Support: Support workshops and provide structured feedback. 4. 轻咨询支持：参与客户讨论并提供结构化反馈。 Requirements Mandatory Requirements (Non-negotiable) 任职要求（硬性条件） Luxury / Premium Brand Experience: Must have hands-on experience (retail, clienteling, L&D). 奢侈品经验：必须具备深度在场经验（门店、客户经营或内部培训）。 Training Experience: Experience training frontline and managers with strong facilitation skills. 培训经验：具备一线及管理者培训经验，具备良好授课能力。 Business Understanding: Ability to connect training with business outcomes. 业务理解：能将培训与业务结果（转化、客户体验等）连接。 Preferred Profile 优先考虑 Store manager / L&D / consulting experience preferred. 有店长、培训或咨询经验优先。 Extensive experience in the automotive industry highly preferred. 汽车行业经验丰富者尤其优先。 Language: Korean & English delivery or Korean & Chinese delivery 语言要求：可以用韩语和英语授课或者韩语和中文授课 What We Do NOT Look For 不考虑人选 Generic trainers without retail experience or purely theoretical profiles. 无零售经验的通用讲师或纯理论型人员。 Application Requirements 应聘要求 CV + Training portfolio + 1 case (business challenge, solution, impact). 简历 + 培训案例 + 1个案例说明（业务问题、方案及结果）。 Benefits To be discussed during the interview. 服务费用面议