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Klaiya Linkedin · Posted 2mo ago

Key Account Assistant

Manila, National Capital Region (Metro Manila), Philippines

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Indexed description

Responsibilities

  • Build and maintain strong, long-term relationships with key clients.
  • Serve as the primary point of contact for client inquiries, requests, and escalations.
  • Ensure timely collection of payments and maintain positive client financial relationships.
  • Monitor customer satisfaction levels and address concerns promptly.
  • Maintain accurate records of client interactions, sales activities, and project status using CRM systems and other tools.
  • Ensure all projects are aligned with client expectations, deliverables, and quality standards.

Qualifications

  • With account management experience/internship
  • Skills in doing deck and pitching
  • The ability to build rapport with key clients.
  • The ability to handle multiple client accounts.
  • Strong negotiation and leadership skills.
  • Exceptional customer service skills.
  • Excellent communication skills.
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